Fire Protection Scheduling Coordinator - Remote Premier Fire Protection

LLC - 4.0

Oxnard, CA Job Details Full-time $25 - $35 an hour 9 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Google Workspace Administrative experience Attention to detail Construction experience Time management Full Job Description About Premier Fire Protection Premier Fire Protection Holdings provides fire and life safety inspections, service, installation, repair, and ongoing system maintenance. With operations across multiple states, our team is committed to providing responsive service, clear communication, and dependable workmanship that keeps our customers' properties safe and compliant. Position Overview Premier Fire Protection is seeking an organized, dependable, and proactive Scheduling Coordinator to support our Washington and California operations. This is a remote position responsible for coordinating technician schedules, communicating with customers and field personnel, and helping ensure service calls and inspections are completed efficiently. The ideal candidate is comfortable managing changing priorities, solving scheduling conflicts, and communicating professionally in a fast-paced service environment. Key Responsibilities Schedule and coordinate fire protection inspections, service calls, repairs, and other field assignments. Support technicians and field supervisors across Washington and California. Communicate appointment details, arrival expectations, and scheduling updates to customers. Confirm technician availability, qualifications, geographic coverage, and required job information before assigning work. Review work orders to ensure necessary site details, contacts, access instructions, and service information are included. Monitor daily schedules and respond quickly to cancellations, emergencies, delays, and changing priorities. Coordinate return visits and follow-up work when additional service or repairs are required. Maintain accurate customer, job, and scheduling information within company systems. Assist with technician travel coordination when needed. Work closely with operations, purchasing, estimating, invoicing, and administrative team members. Provide customers and management with timely updates regarding scheduling concerns. Assist with collecting completed documentation and closing out work orders. Help identify scheduling gaps, overdue work, and opportunities to improve route efficiency. Maintain professional and responsive communication through phone, email, and internal messaging platforms. Perform additional administrative and operational duties as assigned. Qualifications Previous scheduling, dispatching, customer service, or administrative coordination experience required. Experience supporting field service technicians is strongly preferred. Fire protection, construction, facilities, or another service-based industry experience is a plus. Strong organizational and time-management skills. Ability to manage multiple schedules, locations, and competing priorities. Excellent written and verbal communication skills. Strong attention to detail and follow-through. Ability to remain calm and professional when schedules change unexpectedly. Comfortable working independently in a remote environment. Proficiency with email, Microsoft Office, Google Workspace, and web-based scheduling systems. Experience with BuildOps or similar field-service software is preferred but not required. Reliable internet connection and a professional remote workspace. Ability to work during standard Pacific Time business hours. What We're Looking For We are looking for someone who takes ownership of their responsibilities, communicates clearly, and understands how important scheduling is to both the customer experience and field operations. The right person will be proactive, dependable, solutions-focused, and comfortable working with team members across multiple locations. Work Location Remote , supporting Premier Fire Protection's Washington and California teams.

Job Type Full-time Pay:

$25.00 - $35.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Fire Protection:

5 years (Required)

Work Location:

In person