Office Operations Assistant Frank H. Hiscock Legal Aid Society - 5.0 Syracuse, NY Job Details Full-time $21.30 - $28.00 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Work from home Parental leave Employee assistance program Vision insurance 401(k) matching Loan forgiveness Life insurance Qualifications High school diploma or

GED Full Job Description About Hiscock Legal Aid:

Hiscock Legal Aid (HLA), founded in 1949, is a non-profit agency located in Syracuse, New York. Committed to promoting equal justice under the law, HLA is a primary provider of legal services for low-income individuals in Central New York. Learn more about our mission at www.hlalaw.org. About the

Position:

Hiscock Legal Aid seeks a highly organized, dependable, and proactive Office Operations Assistant to help keep our offices running smoothly, efficiently, and professionally. This full-time position provides hands-on operational support to more than 120 employees across HLA's two downtown Syracuse office locations. This is a practical, hands-on position for someone who notices what needs to be done and takes care of it. The Office Operations Assistant works with administration, human resources, finance, information technology, vendors, program staff, and others to address a wide range of day-to-day operational needs. Responsibilities vary from day to day and include office support, supply management, vendor coordination, event logistics, onboarding support, records and mail, and general assistance to staff. The successful candidate is resourceful, service-oriented, comfortable working independently, and willing to take on a variety of tasks. The position requires someone who can prioritize competing needs, solve routine problems, work with diverse personalities, and take pride in maintaining an organized, professional, and welcoming workplace. The ideal candidate notices when something needs attention and takes the initiative to address it rather than waiting to be assigned the next task.

Responsibilities:

Managing, ordering, receiving, and restocking office, kitchen, and workplace supplies; monitoring inventory and anticipating operational needs; coordinating vendors and office services; maintaining kitchens, conference rooms, and common areas; supporting mail, deliveries, records retention, and file archiving; assisting with onboarding, workspace setup, and facilities-related needs; providing backup reception and administrative support; supporting meetings, fundraising events, and other organizational activities through preparation, logistics, setup, and breakdown; assisting staff across departments with practical operational needs; identifying opportunities to improve efficiency and organization; and completing special projects and other duties as assigned. The position also requires professionalism, sound judgment, and discretion when handling confidential client, personnel, financial, and organizational information.

Qualifications:

High school diploma or equivalent required; associate degree or higher preferred. Relevant experience in office administration, operations, customer service, or a related field preferred. Strong organizational, communication, and customer service skills. Ability to manage competing priorities, work independently, and interact effectively with diverse personalities. Demonstrated initiative, resourcefulness, and problem-solving ability. Proficiency with Microsoft Office and general office technology. Professionalism and discretion with confidential information. Commitment to HLA's mission and serving people in need. Diverse economic, social, and/or cultural experiences. Sense of humor appreciated.

Benefits:

Excellent fringe benefits include generous paid vacation, sick, personal, and hourly leave totaling more than 30 days per year; minimum of 14 paid holidays per year; health, dental, life, and vision insurance; 401(k) retirement plan with employer match; reduced membership to the YMCA of CNY; $100 monthly parking/transportation stipend; reimbursement for bi-annual attorney registration and other professional fees; and eligibility for Public Service Loan Forgiveness.

Work-Life Balance:

Enjoy standard office hours of 8:30 am to 4:30 pm Monday through Friday, and from Memorial Day until Labor Day staff can frequently take advantage of summer hours and leave at 4:00 pm. While HLA has a more expansive Work from Home Policy, the nature of this position does require a daily in-office presence. Hiscock Legal Aid is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, and communities to apply.

Pay:

$21.30 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Ability to

Commute:

Syracuse, NY 13202 (Required)

Work Location:

In person