Position Operations Coordinator Summary The Operations Coordinator is responsible for supporting day-to-day business operations by managing administrative tasks, processing customer orders, coordinating logistics, and providing support to the sales team. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Essential Duties ・

Order Processing :

Enter, track, and process customer orders accurately and on time. ・Customer support: Answer phone and email inquires, resolve delivery issues, provide updates on orders, following up with customer on payments and deductions. ・Sales team support: Arranging samples, managing inventory for samples, online portal management. ・Logistic support: Import custom clearance, truck coordination. ・

Office Management:

On/OFF-boarding process, office supply purchase/management, IT Support, planning of team events. Working Hours, Working style Mon-Fri 8 hours a day (flexible) ＊Core time 8:30AM-3:00PM.＊ Woking Location Novato, CA

•Hybrid Working Style

•Salary/Benefit $26-31/hr ・Health,Vision and Dental insurance (Company covers 80% of employee premiums and 60% of dependent premiums) ・401(k) Plan with 3% Company Contribution ・Paid Company Holidays ・PTO ・Paid Sick Leave Qualifications ​​​​​​​・

Experience:

1-3 years of experience in sales support, customer service, domestic/international logistics or administrative roles ・Technical proficiency: Microsoft Office Suit (Excel, Word, PowerPoint) ・

Organizational Skills:

Managing multiple tasks and meet deadlines ・Attention to detail: When processing financial invoices, contracts and inventory data ・

Communication:

Strong interpersonal skills to collaborate effectively with both external clients and a nationwide internal sales team. ・

Education:

Bachelor's degree preferred

Pay:

$26.00 - $31.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): Do you have 1 to 3 years of experience in sales support, customer service, logistics (domestic/international), or general administrative roles? Ability to

Commute:

Novato, CA 94949 (Required)

Work Location:

In person