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The Stepping Stones Group

Part Time Remote Client Scheduling Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Scheduler / Operations Coordinator

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$53,595 / year median in the U.S.

+9% projected growth

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Job Description

  • Client Scheduling Coordinator
  • Community Autism Services | A Division of The Stepping Stones Group Part-Time | Fully Remote | $20-$28/hour
  • WHO WE ARE
  • At Community Autism Services (CAS), a division of The Stepping Stones Group, we exist to transform the lives of children with autism and their families. Our teams deliver evidence-based ABA services across the country — and behind every successful therapy session is a scheduling system that actually works. That's where you come in.
  • THE OPPORTUNITY
  • We're looking for a detail-obsessed, fast-moving Scheduling Coordinator to join our remote Clinical Operations team on a part-time basis.
This role is the operational backbone of our service delivery — you'll manage client and therapist schedules, maximize utilization, and keep things running smoothly when priorities shift (and they will). If you thrive in a high-paced environment, love solving puzzles under pressure, and take pride in keeping things airtight — this role was built for you.
  • WHY THIS ROLE?
  • 100% remote
  • Meaningful work: your scheduling directly impacts how many children receive care each week
  • A team culture built on speed, follow-through, and genuine collaboration
  • Competitive hourly pay: $20-$28/hour based on experience
  • Part-time schedule with consistent, predictable hours
  • WHAT YOU'LL DO
  • Build and manage client and therapist schedules using our practice management system (Lumary ABA), keeping everything accurate and up to date daily
  • Proactively maximize schedule utilization — overscheduling strategically to account for cancellations and ensure authorized service hours are fulfilled
  • Review daily reports to catch and resolve conflicts, overlaps, or gaps before they become problems
  • Coordinate with clinical teams to align scheduling with client priorities, authorization requirements, and staff qualifications
  • Factor in drive time, breaks, and compliance requirements when building sustainable schedules for therapists
  • Verify staff certifications and ensure all sessions meet SSG policies and funding source requirements before scheduling
  • Communicate schedule changes clearly and promptly to all relevant parties
  • Contribute to scheduling and service fulfillment reports for the Clinical Operations team
  • WHAT WE'RE LOOKING FOR
  • Education:
  • High school diploma or equivalent required
  • Experience:
  • Prior experience in scheduling, coordination, or an administrative role preferred
  • Tech:
  • Comfortable learning new platforms quickly; proficiency in Microsoft Office (Teams, Excel, Outlook, Word) required; Lumary ABA experience a plus
  • Skills:
  • Exceptional attention to detail, strong organizational instincts, and the ability to juggle competing priorities without dropping the ball
  • Communication:
  • Clear, professional written and verbal communication with both internal teams and external stakeholders
  • Compliance:
  • Commitment to HIPAA regulations and client confidentiality — non-negotiable
  • YOU'LL THRIVE HERE
    IF...
  • You move fast and stay accurate — speed and precision aren't a trade-off for you, they're both expected
  • You don't wait to be told there's a problem — you find it first and come with a solution
  • You stay calm when schedules fall apart (and they will) and treat it as a puzzle, not a crisis
  • You follow through on what you say you'll do, every time Community Autism Services (CAS), a division of The Stepping Stones Group, is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, marital status, sexual orientation, gender identity, disability, or any other protected status.