Scheduler
SEQUOIA SENIOR SOLUTIONS
1 Santa Rosa, CA Job Details Full-time $28 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Paid sick time Qualifications Customer communication Teamwork Interpersonal skills Staff scheduling Team scheduling Administrative experience High school diploma or GED Organizational skills Clinical staff scheduling Technical Proficiency Quality data entry Full Job Description Who We Are Sequoia Senior Solutions is a family-owned Home Care Organization, providing skilled and compassionate non-medical assistance to clients in their homes across Lake, Marin, Mendocino, Solano, and Sonoma Counties. With over 21 years of experience, we have built a reputation for delivering exceptional in-home care that enhances the quality of life for our elderly clients and their families. Why Join Us We are excited to offer you the opportunity to become a Scheduler at Sequoia Senior Solutions. As a family-owned business, we are deeply committed to our community, and our team is dedicated to improving the lives of our clients through dependable and compassionate care. In this role, you will be responsible for managing client and caregiver schedules, ensuring that every shift is covered with accuracy and professionalism. Your responsibilities will include data entry, updating caregiver availability, and addressing inquiries in a timely manner. This position starts in person at $28 per hour and is an in person position . After gaining experience within our system and demonstrating proficiency in the role, the position will transition to salaried at $ 70,304 per year. On-call responsibilities will be assigned once you have become salaried and gained sufficient experience with our scheduling process . Sequoia Senior Solutions has been voted one of the best places to work for 15 years, and we are looking for individuals with a positive attitude and a passion for making a difference. The role is fast-paced and requires excellent organizational skills, but it's also incredibly rewarding. If you're ready to embrace a challenge and make a meaningful impact, this is the perfect opportunity for you. We Offer
- Paid vacation
- Sick leave
- Medical, dental, and vision insurance
- AFLAC supplemental insurance
- 401(k) retirement plan
- Employee engagement events Responsibilities and Expectations 1.
Match client needs with caregiver schedules and skills. 2. Coordinate scheduling activities with the Care Management Staff and track updates in scheduling software. 3. Document scheduling activities daily in Excel. 4. Communicate schedule changes promptly with clients and caregivers. 5. Interact regularly with clients, caregivers, and managers to resolve issues. 6. Handle new client service inquiries as needed. 7. Perform additional duties and special projects as assigned. 8. Assist in training new caregivers during orientation. 9. Share on-call duties once transitioned to salaried and experienced. Qualifications and Requirements 1. Minimum of 1 year experience as a scheduler or in an administrative role. 2. Pass State Background Check. 3. Ability to work independently and in a team environment. 4. Strong multitasking skills in a professional setting. 5. Treat clients, caregivers, and staff with dignity and respect. 6. Adapt quickly to new situations and remain flexible. 7. Handle tight deadlines, sometimes under stress. 8. Proficiency in data entry and computer usage; Outlook experience preferred. 9. Goal-oriented with a high level of personal integrity. 10. High school diploma required. Competencies
- Technical Proficiency
- Personal Effectiveness and Credibility
- Thoroughness
- Collaboration Skills
- Communication Proficiency
- Flexibility
- Team Player Work Environment 1. This is an in-person position based in the office. 2. Occasional travel for meetings may be required. 3. The role will start as hourly and transition to salaried with experience. 4. On-call duties will begin after becoming salaried. Preferred Education and Experience
- Associate degree or higher
- One year of related experience We look forward to welcoming you to the Sequoia Senior Solutions team!
Job Type:
Full-time Pay:
$28.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid sick time Paid time off Referral program Vision insurance Application Question(s): Do you speak any other languages besides english? What strategies do you use to stay organized and ensure all shifts are properly covered? Have you ever worked in a healthcare or caregiving environment before? If so, how was your experience? This position will begin as an hourly role, and once you've been trained and become proficient, it will transition to a salaried position with a higher pay. Please note that this role requires in-person commuting. Once salaried, you will also take on-call duties, which may require long hours, including weekends. How do you feel about these aspects of the job? What makes you qualified to take on this role as our new scheduler?
Education:
High school or equivalent (Preferred)
Experience:
Scheduling:
1 year (Required)
Work Location:
Hybrid remote in Santa Rosa, CA 95409
