Security Scheduler & Administrative Coordinator Fidelis Academy & Protection Services (FAPS) Full-Time | $52,000 yearly salary Fidelis Academy & Protection Services is seeking a highly organized, dependable, and proactive Security Scheduler & Administrative Coordinator to support the daily operations of a large security account. This position will serve as the primary scheduling resource for the account, while also providing administrative support to the Account Manager and coordinating closely with site leadership, Human Resources, and Recruiting. Key Responsibilities Scheduling & Staffing Maintain and manage the site's master security schedule. Fill open shifts, call-offs, and coverage needs. Track staffing vacancies and communicate recruiting needs. Coordinate schedule changes with Shift Supervisors and site leadership. Maintain accurate employee schedules and assignments. Help establish and enforce proper scheduling and call-off procedures. Monitor overtime and assist leadership with controlling unnecessary overtime. Maintain accurate records of open positions and staffing requirements. Employee Onboarding & Coordination Coordinate with the HR team as applicants move from hire to their first scheduled shift. Ensure new hires are properly assigned to shifts and communicated to site leadership. Help ensure a smooth handoff between HR, and Operations. Administrative Support Provide day-to-day administrative support to the Account Manager. Maintain employee rosters, schedules, contact information, and other operational records. Assist with documentation, reports, spreadsheets, and employee communications. Track outstanding administrative items and follow up to completion. Support organization of training, meetings, and employee documentation. Maintain confidential employee and company information appropriately. What We're Looking For The ideal candidate is someone who is highly organized, responsive, comfortable working in a fast-paced environment, and able to solve staffing problems without constant supervision.
Candidates should have:
Previous scheduling, staffing, administrative, security, or workforce coordination experience preferred. Strong Microsoft Excel and computer skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and frequent schedule changes. Strong attention to detail and recordkeeping. Ability to communicate professionally with employees, supervisors, management, HR, and Recruiting. Dependable attendance and reliable transportation. Ability to handle confidential information professionally. Experience scheduling a 24/7 workforce, security operation, healthcare operation, manufacturing environment, hospitality operation, or other high-volume hourly workforce is strongly preferred. The FAPS Core 7 Our team members are expected to demonstrate our Core 7 every day: URGENCY — I do it now.
RIGHT THING
— I do the right thing. Every time.
PROBLEM SOLVER
— I find a way. I solve problems.
COMMUNICATION
— I communicate clearly and consistently. BEST — I do my best every day and in every way.
ACCOUNTABLE
— I am accountable and take responsibility. RESPECT — I get along with others and treat them the way they want to be treated. This position is ideal for someone who enjoys bringing structure to a busy operation, solving scheduling challenges, and helping employees and managers stay organized and successful. Fidelis Academy and Protection Services is an Equal Opportunity Employer. Fidelis APS is a drug-free workplace. Fidelis APS participates in E-Verify.