Home Care Scheduler Touching Hearts at Home of Middle Tennessee - 4.1 Brentwood, TN Job Details Full-time From $50,000 a year 22 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Computer operation Teamwork Attention to detail Computer skills In-home experience Workforce management Full Job Description Scheduler & Staffing Coordinator Touching Hearts at Home is a growing senior home care agency dedicated to helping older adults, seniors, and individuals with disabilities maintain their independence and remain safely at home for as long as possible. We are looking for a Scheduler & Staffing Coordinator who thrives in a fast-paced environment, communicates well, and enjoys solving problems. Home care experience is strongly valued, and scheduling experience is preferred—but not required. If you have experience in home care, healthcare, staffing, recruiting, hospitality, dispatch, or another high-volume environment where priorities change quickly and strong communication is essential, we would love to hear from you. What We Offer 401(k) Paid Time Off 10 Paid Holidays Fixed Indemnity Health, Dental & Vision Benefits Free Primary Care after 6 months Short-Term Disability Monthly Company-Sponsored Luncheons Fun, Upbeat & Collaborative Work Environment Meaningful Work That Makes a Difference Opportunities for Professional Growth and Leadership Development What You'll Do As a Scheduler & Staffing Coordinator, you'll help make sure our clients have reliable care and our team has the caregivers needed to support them. This role combines day-to-day scheduling with caregiver interviewing, hiring support, and orientation.

Your responsibilities will include:

Coordinate schedules for new and existing clients to maintain consistent and reliable care Respond to call-outs, availability changes, open shifts, and other coverage needs Communicate scheduling and care-related changes with clients, families, and caregivers Identify appropriate caregivers for open shifts based on availability, client needs, and continuity of care Conduct caregiver interviews and assist with candidate selection Facilitate New Hire Orientation for incoming caregivers Help ensure new caregivers are prepared for successful placement with clients Enter and maintain accurate caregiver and client information in our management system Communicate regularly with caregivers regarding schedules, availability, and staffing needs Participate in a rotating after-hours phone schedule Collaborate with the office team to solve staffing challenges and support daily operations Perform other duties as assigned Who We're Looking For We're looking for someone who is organized, adaptable, personable, dependable, and calm under pressure. Home care changes quickly. A caregiver may call out, a client may need additional hours, and a new caregiver may be arriving for orientation—all while the regular schedule still needs your attention. The right person can prioritize what matters most, communicate clearly, and keep moving when the day doesn't go exactly as planned. You'll be a strong fit if you: Have previous home care or senior care experience , OR experience working in a fast-paced, high-volume environment Have scheduling, staffing, recruiting, dispatching, coordinating, or workforce management experience ( preferred, but not required ) Are comfortable interviewing candidates and helping determine whether they're a good fit for our team Are comfortable speaking and presenting information to groups during New Hire Orientation Can manage multiple priorities, interruptions, and frequent changes Have excellent written and verbal communication skills Are confident communicating with caregivers, clients, families, applicants, and coworkers Have strong problem-solving and decision-making skills Are comfortable using computers and learning new software Pay close attention to details and follow through on commitments Enjoy working collaboratively as part of a team Have a genuine desire to serve others Grow With Us Touching Hearts at Home is continuing to grow, and we're looking for someone who wants to grow with us. This position provides exposure to scheduling, staffing, caregiver recruitment, onboarding, and day-to-day home care operations, with opportunities to develop into a larger leadership role within our organization. This is a full-time, exempt position and includes participation in a rotating after-hours phone schedule. If you're someone who enjoys working with people, solving problems, and making all the moving pieces come together, we'd love to meet you.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): How soon are you available to start? What are your salary requirements?

Experience:

on the job computer: 1 year (Required)

Work Location:

In person