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Baptist

Central Scheduler Representative

Career Insights for Scheduler / Operations Coordinator

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$48,959 / year median in Tennessee

+13% projected growth

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Job Description

Central Scheduler Representative

Job ID:

42846

Job Category:

Administrative Non Clinical Support

Work Type:

Full Time

Work Schedule:

Days

Department:

BMG System Services

Facility:

BMG Clinics

Location:

Collierville, TN

Overview
Job Summary

Obtains accurate demographic, insurance, and clinical information and enters in to theputer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned.

Job Responsibilities

  • Provides coordination of patient flow by following established scheduling procedures and protocols.
  • Handles phone calls for all internal and external customers in to the department.
  • Competently uses the hospital information and telmunications systems to maintain records, correspondence, and reports to facilitate timelymunication and accurate documentation.
  • Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
  • Completes assigned goals.

Minimum Qualifications

Minimum Education

Skill inmunicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Minimum Experience

2-3 year of business experience in a healthcare environment.

Minimum Special Skills

Basicputer skills, ability perform basic mathputation. Excellent customer service andmunication skills. Ability to speak, articulate, and be understood clearly.

Desired Qualifications

Desired Education

Additional business/college courses preferred. Knowledge of medical terminology preferred.

Desired Experience

2-3 year of business experience in a healthcare environment.

Desired Training

Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred.