Office Assistant

Description The Office Assistant plays a key role in supporting daily operations by managing incoming communications, coordinating job assignments, and ensuring accurate tracking and reporting across multiple systems. This position serves as a central hub between clients, project managers, and internal teams to maintain efficiency and organization. Communication & Intake Management + Answer and route all incoming calls in a professional and timely manner + Review and process incoming job requests from various channels + Accurately enter job details into internal systems Job Coordination & Assignment + Assign new jobs to appropriate team members + Send assignment communications with all relevant job details + Ensure visibility across teams by including key stakeholders in communications + Assist with coordination and support of urgent or time-sensitive jobs Documentation & Reporting + Ensure all job information is properly documented and updated in internal systems + Maintain and update tracking spreadsheets with accuracy and consistency + Prepare and distribute weekly reports summarizing job assignments Client & Vendor Support + Send required requests to vendors as needed for job processing + Manage and send customer review requests + Oversee customer feedback and engagement platforms Invoicing & Administrative Oversight + Manage invoicing processes for the service department + Ensure invoices are completed accurately and in a timely manner + Support general administrative functions to keep operations running smoothly Requirements Qualifications + Strong organizational and multitasking skills + Excellent written and verbal communication + High attention to detail and accuracy + Ability to prioritize tasks in a fast-paced environment Required Skills + Experience with CRM systems + Proficiency in Microsoft Excel or Google Sheets + Strong customer service skills + Proven ability to manage competing priorities Preferred Skills + Experience in service-based or project-based environments + Familiarity with project management or workflow systems, communication tools, and invoicing processes + Ability to coordinate across multiple teams and roles TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .