Position Summary Reliable Equipment Rentals (RER) is seeking a dependable, organized, and proactive Administrative Assistant & Operations Support professional to support the day-to-day administrative and operational needs of our heavy equipment rental business. This position serves as an important link between the office, operations team, sales staff, customers, vendors, and management. The ideal candidate is highly organized, communicates professionally, works well in a fast-paced environment, and is comfortable handling a variety of responsibilities throughout the day. Experience in heavy equipment, construction, equipment rental, transportation, logistics, or a similar industry is preferred but not required. Key Responsibilities Administrative Support Provide general administrative support to management and office personnel. Answer and direct incoming phone calls, emails, and customer inquiries. Maintain organized electronic and physical files, records, and documentation. Prepare correspondence, reports, spreadsheets, and other business documents. Assist with data entry and maintaining accurate company records. Coordinate meetings, appointments, and schedules as needed. Assist with processing invoices, purchase orders, receipts, and other documentation. Maintain office supplies and coordinate with vendors as needed. Assist management with special projects and general office needs. Operations Support Provide daily administrative support to the equipment rental and operations teams. Assist with coordinating equipment rentals, deliveries, pickups, and returns. Communicate with customers, drivers, mechanics, sales representatives, and operations personnel regarding equipment status and scheduling. Help maintain accurate records of equipment availability, rental activity, and customer information. Assist with preparing and organizing rental agreements, work orders, delivery tickets, and related documentation. Track outstanding paperwork and follow up with the appropriate team members. Assist with coordinating equipment maintenance and repair scheduling. Help ensure information is communicated accurately between the office, yard, shop, sales, and field teams. Support operational problem-solving and respond to changing priorities throughout the workday. Invoicing Fleet Management Software (EZ Rentals, Monday.com, CRM & Quickbooks) Qualifications High school diploma or equivalent required; college or technical education is a plus. Previous administrative, office support, operations, dispatch, logistics, or customer service experience preferred. Experience in heavy equipment rental, construction, transportation, industrial services, or a related industry is a strong plus. Proficiency with Microsoft Office, particularly Outlook, Word, and Excel . Strong organizational and time-management skills. Excellent verbal and written communication skills. Strong attention to detail and accuracy. Ability to prioritize multiple assignments and adjust quickly when operational needs change. Comfortable communicating with customers, vendors, drivers, mechanics, sales representatives, and management. Ability to work independently while also contributing as part of a team. Dependable, professional, and willing to take initiative. What We're Looking For We are looking for someone who enjoys being the person who keeps things organized and moving . The successful candidate will be comfortable switching between administrative work, customer communication, scheduling, paperwork, and operational coordination. This position is a good fit for someone who is: Organized and detail-oriented Dependable and accountable Friendly and professional Comfortable working in a fast-paced environment A strong communicator and problem solver Willing to learn the heavy equipment rental business Able to anticipate needs rather than waiting to be told what to do Comfortable supporting both office and field operations About Reliable Equipment Rentals Reliable Equipment Rentals (RER) provides heavy equipment rental solutions to customers who depend on reliable equipment, responsive service, and strong operational support. Our team works closely across sales, operations, maintenance, and administration to help customers keep their projects moving. Reliable Equipment Rentals is an Equal Opportunity Employer. Employment decisions are made based on qualifications, experience, business needs, and other job-related factors without regard to legally protected characteristics.

Pay:

From $25.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance

Work Location:

In person