Job Overview We are seeking a dedicated and detail-oriented Medical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate patient appointments, manage scheduling workflows, and ensure seamless communication between patients, providers, and administrative staff. Your expertise in electronic health record (EHR) systems and medical administrative support will help optimize clinic operations and enhance patient care experiences. This position offers an exciting opportunity to contribute to a fast-paced healthcare environment where efficiency and compassion go hand in hand. Responsibilities Schedule patient appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and other EHR platforms Confirm patient details, insurance information, and appointment types while adhering to HIPAA confidentiality policies Review medical documentation, care plans, and clinical notes to ensure proper scheduling and record accuracy Coordinate with medical providers and clinical staff to optimize daily appointment flow and reduce wait times Manage phone communication with patients for appointment confirmations, rescheduling, or cancellations while maintaining professional phone etiquette Maintain organized medical records by filing electronic and paper documents in compliance with health information management standards Support medical billing processes by verifying insurance coverage, collecting co-pays, and understanding health insurance policies such as Medicare and Medicaid Skills Extensive experience with EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms Strong knowledge of medical coding systems such as CPT (Current Procedural Terminology), ICD-9, ICD-10 coding standards for accurate documentation review and billing support Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing skills including 10 key typing for efficient data entry Bilingual abilities are highly valued to assist diverse patient populations effectively Prior clinic experience or medical office experience demonstrating familiarity with front desk operations and medical receptionist duties Knowledge of health insurance processes including Medicare billing procedures and health insurance terminology Exceptional customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism and empathy Strong organizational skills with attention to detail in filing, documentation review, and office management tasks Understanding of clinical confidentiality policies aligned with HIPAA regulations for safeguarding patient information Join our team as a Medical Scheduler if you're passionate about supporting healthcare delivery through exceptional administrative support. Bring your expertise in medical records management, coding accuracy, and patient service to help us deliver outstanding care experiences every day!

Pay:

$11.00 - $12.00 per hour Expected hours: 40.0 per week

Work Location:

In person