RESPONSIBILITIES

Coordinate ocean freight and truck transportation shipments
Manage customer accounts and provide exceptional customer service
Resolve shipment-related issues through timely communication and follow-up
Coordinate with carriers, vendors, and internal teams
Process invoicing and transportation-related charges
Monitor shipment status and service levels
Maintain accurate records and documentation in company systems
Identify opportunities to improve efficiency and reduce costs

QUALIFICATIONS

High School Diploma or GED required; bachelor's preferred
Minimum 2 years of customer service experience required
1-3 years of logistics, transportation, supply chain, or freight experience preferred
Strong Microsoft Office skills, especially Excel, Outlook, and Word
Excellent communication, organizational, and problem-solving skills
Ability to multitask and manage competing priorities in a fast-paced environment
Customer-focused with strong attention to detail
Self-motivated and able to work independently and as part of a team

Job Type:

Full-time Pay:

$18.00-$25.00 per hour

DOE Schedule:

M-F 8AM-5PM

If interested and qualified, please

APPLY NOW

at www.openwork.com. 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