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JC
JPMorgan Chase Bank, N.A.
Compensation Operations Senior Associate
Career Insights for Scheduler / Operations Coordinator
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Based on Texas data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$50,572 / year median in Texas
+13% projected growth
Job Description
Join our Compensation team as a Senior Associate! As a Senior Associate on the Compensation team, you will support the day-to-day execution of US Variable Compensation Incentive Processing, including non-annual and annual cash incentive activity. You will partner closely across HR and control functions to ensure accurate, timely, and well-controlled processing, while helping drive process simplification and a longer-term shift toward automation through improved SOPs and standardized workflows.
Job responsibilities:
- Own day-to-day Variable Compensation processing across business-aligned incentives, including non-annual and annual cash incentive activity-ensuring accuracy, timeliness, and strong operational execution.
- Partner with coordination of the annual incentive compensation (IC) cycle, including creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.
- Create and maintain plan codes used for variable compensation processing, ensuring setup aligns to incentive plan specifications and internal standards.
- Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.
- Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear, complete, and executed accurately end-to-end.
- Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.
- Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.
- Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.
- Identify process and reporting issues and lead remediation efforts, including root-cause analysis and implementation of sustainable fixes.
- Advance automation and simplification, by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution. Required qualifications, capabilities, and skills:
- Bachelor's degree required
- 5 years of experience in a reporting, analytical, or operational processing role
- Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting)
- Advanced knowledge of Business Objects
- Strong analytical, problem-solving, and root-cause investigation skills
- Strong technical aptitude and comfort working across systems and process flows
- Demonstrated ability to work in a time-sensitive environment, prioritize effectively, and manage multiple concurrent deliverables
- Strong written and verbal communication skills with the ability to partner across teams .