Job Overview The Kincanon Agency is growing, and we're looking for a driven, energetic Outbound Appointment Setter / Live Transfer Specialist to join our team in Wylie, TX. This is a full-time, in-office, high-volume outbound calling position.

Your primary responsibility is simple:

connect with agency-provided leads, start conversations, identify interest, and create qualified live transfers to our licensed insurance sales team.

What You'll Do:

Make approximately 300-400 outbound calls per day using our dialing technology Start conversations and quickly build rapport with prospects Identify prospects interested in reviewing their insurance options Create a target of 15 qualified live transfers per day Follow proven scripts and prospecting processes while still sounding natural Accurately document activity and results in our CRM Participate in ongoing training, coaching, and role-play Maintain a positive, professional attitude in a fast-paced, goal-driven environment

What We're Looking For:

No insurance experience or license is required. We can teach insurance—we're looking for someone with the right attitude and work ethic.

Our ideal candidate is:

Confident and comfortable on the phone Energetic and able to talk to people all day Resilient and able to handle rejection without losing momentum Competitive and motivated by measurable goals Coachable and willing to follow a proven process Dependable, disciplined, and consistent Comfortable having daily activity and performance measured Self-motivated and able to make the next call without being reminded

Compensation & Growth:

This position offers hourly pay plus performance bonuses for qualified live transfers. This is an entry-level position with real opportunity for advancement. High performers who demonstrate consistency, coachability, and strong sales potential may have the opportunity to obtain their insurance license and advance into a Licensed Insurance Producer position with The Kincanon Agency. At The Kincanon Agency, we believe in Grit, Integrity, Wisdom, Discipline, Results, Gratitude, and getting 1% better every day. If you're looking for a position where you can develop valuable sales skills, be rewarded for performance, and potentially build a career in insurance, we want to hear from you. No insurance experience required. We can teach the business. You bring the drive.

Salary Range:

$30,000.00 - $35,000.00 per year Benefits Annual Base Salary + Commission Paid Time Off (PTO) Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Paid Holidays Sales Training Monthly Contests Requirements No insurance experience or insurance license required Strong verbal communication and phone skills Comfortable making a high volume of outbound calls throughout the workday Confident speaking with new people and starting conversations Ability to handle rejection and quickly move on to the next opportunity Positive, professional, and solution-focused attitude Competitive, goal-oriented, and motivated by performance Coachable and willing to learn, role-play, and apply feedback Dependable with strong attendance and punctuality Self-motivated with the ability to stay focused in a fast-paced environment Comfortable working with clearly defined activity and performance expectations Basic computer skills and ability to learn CRM and dialing technology Strong attention to detail when documenting lead activity Ability to work full-time, in-office at our Wylie, TX location Previous telemarketing, call center, appointment-setting, customer service, or sales experience is a plus, but not required Responsibilities Make approximately 300-400 outbound calls per day using agency-provided leads and dialing technology Engage prospects in professional, natural conversations and quickly build rapport Identify prospects interested in receiving or reviewing an insurance quote Generate a target of 15 qualified live transfers per day to licensed sales producers Follow agency scripts, call flows, and prospecting processes Ask appropriate qualifying questions before transferring prospects Maintain accurate notes and update lead activity in the agency CRM Consistently work assigned leads and follow established contact strategies Meet daily and weekly activity, conversation, and live-transfer goals Participate in sales training, coaching, and role-play to continuously improve phone skills Maintain a positive, professional, and high-energy approach throughout the workday Take ownership of individual performance and actively work to improve results Work collaboratively with the sales team to create a smooth handoff from prospect to licensed producer Remain focused on outbound prospecting and opportunity generation throughout the day About Us We are a fast-paced, family-owned insurance agency that values grit, integrity, and results . Our team is driven, disciplined, and committed to helping clients protect what matters most. We believe in continuous growth—both professionally and personally—which is why we focus on developing our people into top-tier professionals. At our agency, culture is everything. We foster a supportive, high-energy environment where success is celebrated, and every team member plays a crucial role. Whether you're new to sales or an experienced professional, we provide the training, tools, and leadership to help you thrive. If you have a strong work ethic, a passion for helping others, and a desire to be part of a winning team, we'd love to meet you!