Operations Assistant Collin's Roofing, Inc. Lehi, UT Job Details Full-time $28 - $32 an hour 3 days ago Benefits Mileage reimbursement Health savings account Health insurance On-site gym Dental insurance Paid time off Vision insurance Professional development assistance Qualifications Spanish Customer communication Teamwork Confidential information handling Microsoft Excel Microsoft Outlook Interpersonal skills Operations coordination English Administrative experience Attention to detail Organizational skills Technical Proficiency Full Job Description Bilingual Operations Assistant (English/Spanish) Collins Roofing, Inc. —

Lehi, Utah Pay:

$28.00-$32.00 per hour, depending on experience (DOE)

Job Type:

Full-Time |

In-Person Schedule:

Monday-Friday, 8:00 AM-5:00 PM, with a one-hour lunch break

Reports To:

Chief Operating Officer (COO) About Collins Roofing Collins Roofing, Inc. is an established and growing commercial roofing contractor specializing in commercial roofing installation, service, and maintenance. We take pride in our work and believe in creating a welcoming, collaborative workplace where employees feel supported and appreciated. We're looking for an experienced, bilingual Operations Assistant who enjoys variety, takes initiative, and can confidently manage multiple priorities in a busy office environment. About the Position This is more than a traditional administrative assistant position. You'll play an important role in supporting our employees, customers, and daily operations while working directly with our COO. We're looking for someone who can hit the ground running, work independently, solve problems, and take ownership of assigned responsibilities. The position involves a broad range of administrative and operational support, with assignments and priorities coordinated through the COO. The ideal candidate is organized, resourceful, tech-savvy, and comfortable adapting to changing needs throughout the day. What You'll Do Customer Service & Service Administration Answer incoming calls, monitor the Service Department email inbox, and assist customers with service requests. Coordinate service work orders and dispatch administration with Service management. Manage Service Department accounts receivable, including invoicing, payment tracking, and customer follow-up. HR & Employee Support Coordinate new-hire onboarding, employee paperwork, and setup with our Professional Employer Organization (PEO). Assist employees with payroll, timekeeping, benefits questions, and routine HR matters. Support employee recognition, engagement, and internal communications. Operations & Administrative Support Prepare and organize company documents, including proposals, change orders, vendor agreements, W-9s, and certificates of insurance. Assist with employee expense reports, timecards, purchasing, and other administrative needs. Coordinate travel and lodging arrangements for employees working on out-of-town projects. Technology & Office Support Set up company cell phones, employee software accounts, and applications. Assist employees with basic technology troubleshooting and software access. Coordinate office supplies, company events, weekly Thursday meetings, and team lunches. Assist the COO with special projects, administrative improvements, and other operational needs. What We're Looking For Required Qualifications Fluent in English and Spanish, including professional verbal and written communication. At least 2-3 years of administrative, operations coordination, or similar professional experience. Excellent organizational skills and the ability to manage competing priorities. Strong initiative, independent problem-solving skills, and attention to detail. Excellent customer service and interpersonal communication skills. Proficiency in Microsoft Outlook, Word, and Excel. Strong technical aptitude and ability to learn new software quickly. Ability to handle confidential information professionally. Willingness to provide occasional weekend administrative support during weather-related service emergencies. Preferred Qualifications Experience in construction, contracting, or a service-based industry. Experience with service dispatch, work-order management, or accounts receivable. Experience with employee onboarding, HR administration, or payroll coordination. Familiarity with Dataforma or similar construction management software. What We Offer $28.00-$32.00 per hour , depending on experience. Private office with dedicated workspace. Employer-paid employee health insurance , with family coverage available at employee cost. Generous paid time off. Paid week between Christmas and New Year's because we value family time. Onsite gym. Company-provided lunch every Thursday. Complimentary snacks and beverages in our stocked breakroom. Mileage reimbursement for approved business-related errands and travel. A welcoming, supportive office environment and opportunities to grow. Schedule & Availability This is a full-time, in-office position in Lehi, Utah, working Monday through Friday from 8:00 AM to 5:00 PM, with a one-hour lunch break. Occasional weekend availability is required during storms or severe weather to provide limited emergency service support, generally involving entering a work order or communicating information to a technician. This work can typically be completed remotely, and all time worked is paid . Join Our Team If you're a motivated, bilingual professional who enjoys helping others, solving problems, and keeping things organized, we'd love to hear from you. Apply today by submitting your resume. Collins Roofing, Inc. is an Equal Opportunity Employer.

Pay:

$28.00 - $32.00 per hour Expected hours: 40.0 - 45.0 per week

Benefits:

Dental insurance Health insurance Health savings account Paid time off Professional development assistance Vision insurance

Work Location:

In person