Required:

Familiar with computers and MS office applications, including Word, Excel, and Outlook
Excellent Public Relation skills
Ability to handle stressful situations
A high degree of personal organization and self-management
Manage complex and highly confidential information
Excellent social skills, able to operate with diplomacy, tact, and empathy
Ability to manage multiple tasks and achieve deadlines under pressure
Ability to understand and strictly uphold policies and procedures
Flexibility with work schedules (24/7 coverage is provided by certain areas of operations teams)
Ability to learn new computer programs quickly To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:

Returned missionary,
Fluency in a second language
MTC experience
1 year of office experience
0 years of leadership experience Reports to supervisor or manager level in any MTC department May include a combination of the following:
Answers both internal and external phone calls and directs to appropriate department as necessary
Corresponds and works with MTC employees and ecclesiastical staff, MTC and church departments, missionaries, and general public
Greets, welcomes, and provides directions for MTC official visitors and visiting public
Communicates MTC standards, protocols and policies to missionaries and visiting personnel
Oversees inventory of various things (keys, missionary materials, office supplies, mtc vehicles, etc.) and orders supplies as needed
Assists missionaries (check in, materials, schedules, travel arrangements, legal documents, emergencies, etc.)
Receives, packages and ships materials for missionaries
Organizes and reviews missionary information/items in preparation for arrival to MTC or departure from MTC and arrival at mission
Facilitates travel arrangements and itineraries for missionaries
Tracks important missionary information
Assists in making adjustments for missionary schedule/travel changes May be assigned additional lead responsibilities:
Assists in the interviewing, hiring and training of new team members
Assists in team trainings and implementation of new policies/practices
Assists in evaluating processes to increase efficiency and accuracy May include other temporary assigned duties at the MTC (e.

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