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Northern VA Community College
Parking Operations Specialist (*Restricted)
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Job Description
https://jobs.vccs.edu/postings/100717 Prince William Circle, Dumfries, Virginia, United States Hold for NV280 -
Office of Finance Northern VA Community College Title:
Parking Operations Specialist (
•Restricted)
Agency:
Northern VA Community College Location:
Prince William - 153
FLSA:
Nonexempt Hiring Range:
$45,000/yr
Full Time or Part Time:
Full Time Additional Detail Job Description:
General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
•This position is eligible for telework after completion of state one-year probationary period.
•
Duties and Tasks:
Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams. Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed. Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while performing duties. This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.
Minimum Qualifications:
KSAs:
Ability to interpret and apply policies, procedures and guidelines. Strong interpersonal skills. Ability to answer phones. Good problem solving and critical thinking skills.
Minimum Work Experience:
Customer service experience Experience working in an office environment. Computer experience working in a Windows environment Unrestricted Valid Driver's License in good standing.
Additional Considerations:
Additional Considerations:
Cash-handling experience Experience dealing with customer concerns and problems.