https://jobs.vccs.edu/postings/100824 Prince William Circle, Dumfries, Virginia, United States Hold for NV280 -

Office of Finance Northern VA Community College Title:

Parking Operations Specialist Agency:

Northern VA Community College Location:

Prince William - 153

FLSA:

Nonexempt Hiring Range:

$18/hr

Full Time or Part Time:

Part Time Additional Detail Job Description:

General Description:

This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

•This position is not eligible for telework.

•

Duties and Tasks:

Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams. Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed. Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while preforming duties.

Minimum Qualifications:

KSAs:

Ability to interpret and apply policies, procedures and guidelines. Strong interpersonal skills. Ability to answer phones. Good problem solving and critical thinking skills.

Minimum Work Experience:

Customer service experience Computer experience working in a Windows environment Unrestricted Valid Driver's License in good standing.

Additional Considerations:

Additional Considerations:

Experience in an office environment. Cash-handling experience Experience dealing with customer concerns and problems.