These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems are typically non-routine and require analysis to understand. Makes minor adjustments to working methods and independently develops solutions to problems. Explains practices, procedures and policies to reach agreement with others outside of the Job Area.

MINIMUM REQUIREMENTS

Education:

High School Graduate or equivalent required, Associates Degree in a related field preferred.

Experience:

Internal Candidates:

Demonstrated proficiency in the duties of the Access Associate Senior role.

External Candidates:

3 years' experience in a clinical setting (hospital, surgery center or ambulatory clinic) in an administrative or clinical role required.

License/Certification:

None Required. For Access Lead positions CHAA or Certified Revenue Cycle Representative (CRCR) by HFMA required within 18 months of hire date.

GENERAL INFORMATION

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The pay range for this role is $16.64 - $33.28 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits Comprehensive Benefits Package:

Medical, Dental, and Vision Insurance Paid Time Off, Long-term and Short-term Disability, Retirement Savings Health Saving Plans, and Flexible Spending Accounts Certification and education support Generous Paid Time Off UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .