Scheduling Coordinator Damian John Installations Everett, WA Job Details Full-time $20 - $23 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Record keeping Email customer support Interpersonal skills Phone communication Attention to detail Customer engagement Productivity software Client interaction via phone calls Full Job Description Damian John Installations is the Puget Sound's choice for friendly, professional appliance installations. We specialize in making necessary modifications for appliance installs. We are looking for a team player that is focused, reliable, self-motivated and ready to grow with us. Someone who can follow directions and complete projects in a timely manner would be perfect to the hold the position of Scheduling Coordinator . We are looking for the right candidate, someone we can invest in.

Work Hours:

Monday through Friday 8:00am to 5:00pm with an hour lunch.

Pay Scale:

$120-23 to start DOE with raises possible at 30, 90 and 180 days. Why Work for Us? We are a growing organization with career advancement opportunities. We work hard to create a good work-life balance for our team.

What We Offer:

• Medical/Dental/Vision
• 401K with match
• Paid Holidays
• Paid Time Off

Free Parking Primary Job Function:

Work with a team of coordinators and the Scheduling Manager to maintain our Appliance Installers daily schedules and paperwork. Schedule estimates, installations and warranty trips. Communicate with customers on behalf of the company.

Responsibilities:

• Answers internal/external customer calls and emails in a timely manner.
• Schedules appliance installations, collecting accurate information and entering service data into our proprietary software.
• Provides quotes for new customers based on price lists and installation details.
• Explains installation policies and processes, maintaining records of policy confirmation.
• Tracks appliance locations, coordinates pick-ups, and reschedules customers when appliances are backordered.
• Confirms installation appointments daily, reviewing what to expect, timing, and site readiness for installation.
• Records clear and accurate notes as information is gathered and/or changes.
• Collects fees for estimates and deposits.

Requirements:

• Work in our Everett office
• Excellent communication skills via phone and email
• 2+ years of experience in high call volume environment
• Proficient in MS Office and ability to learn new software.
• Highly organized with great attention to detail
• Advanced customer service skills
• Ability to multi-task EEO Employer - We value diversity and equity and inclusion

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Everett, WA 98204 (Required)

Work Location:

In person