Job Description Insight Global is looking for a Expeditor/Customer Service Representative to join a team that is responsible for working with customer, sales representative and vendor for construction truss equipment.

Day to day:

• Handle customer inquiries through telephone and email contact.
• Manage and update customer databases accurately.
• Access and update customer records as needed.
• Respond promptly and accurately to customer needs and requests.
• Coordinate logistics and understand supply chain models to assist customers.
• Utilize office suite applications proficiently to perform daily tasks.
• Work with various software applications to support customer service functions.
• Maintain strong typing skills with a minimum of 25 words per minute.
• Demonstrate excellent computer literacy in all tasks.
• Communicate articulately and clearly with customers.
• Maintain a clear speaking voice during all customer interactions.
• Listen to customers with patience and understanding to provide excellent service.

5 days in office in Vancouver, WA or Atlanta, GA Pay rate: 20-25/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 6+ months of customer service experience.
• Excel, outlook, MS Word experience
• excellent typing skills of at least 25 wpm, computer literacy, articulate communication abilities, a clear speaking voice, and the capacity to listen with patience and understanding.
• Experience with building products or trusses
• Experience with salesforce Experience with crm