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UI
Universal Insurance Services LLC
Appointment Setter
Entry-Level JobVerifiedNo experience needed
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on Washington data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$58,573 / year median in Washington
+4% projected growth
Job Description
Appointment Setter Universal Insurance Services LLC Yakima, WA Job Details Part-time From $17.13 an hour 8 hours ago Benefits On-the-job training Flexible schedule Qualifications Foreign language proficiency Customer communication Interpersonal skills Attention to detail Organizational skills Prospecting Telemarketing Full Job Description Overview We are seeking a motivated and personable Appointment Setter to join our team. This role involves engaging with potential clients, scheduling appointments, and supporting our sales or service teams in building strong customer relationships. The ideal candidate is bilingual, fluent in both Spanish and English, and possesses excellent communication skills to effectively connect with diverse clients. This position offers an opportunity to contribute to our company's growth while developing valuable sales and customer service experience. Responsibilities Make outbound calls to prospective clients or existing customers to generate interest and schedule appointments. Respond promptly and professionally to inbound inquiries related to scheduling or service information. Maintain accurate records of all communications, appointments, and follow-up activities in the company's CRM system. Follow up with leads as necessary to confirm appointments and ensure client engagement. Collaborate with team members to develop effective outreach strategies and improve appointment-setting processes. Provide clear information about our services or products during calls, ensuring a positive customer experience. Meet daily or weekly appointment-setting targets while maintaining quality standards. Qualifications Bilingual fluency in Spanish and English is required; strong communication skills in both languages are essential. Previous experience in appointment setting, telemarketing, customer service, or sales is preferred but not mandatory. Excellent verbal and written communication skills with a professional demeanor. Strong organizational skills with attention to detail for maintaining accurate records. Ability to handle rejection professionally and remain motivated in a fast-paced environment. Proficiency with basic computer applications and CRM software is a plus. Join our team as an Appointment Setter if you are enthusiastic about connecting with people, thrive on achieving goals, and want to be part of a dynamic organization that values bilingual communication skills!