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J. J. Keller & Associates, Inc

Service Operations Specialist II (DQ)

Career Insights for Scheduler / Operations Coordinator

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$53,378 / year median in Wisconsin

+5% projected growth

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Job Description

Requisition #: 20829
Functional Area:
Administrative Support Employment Type:
Full-Time Work Options:
In Office / Partial Remote from Neenah/Appleton/Oshkosh area #
LI-Hybrid Work Hours:
M-F 8-430
Position Summary The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner. This position works closely with clients, vendors, and team members to meet client expectations. Job Responsibilities Placing background checks through applicable systems. Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems. Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems. Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
Qualifications Experience/Education:
High School Graduate or General Education Degree (GED). 1+ years of experience in a general office setting. In lieu, will consider a combination of experience and post-secondary education. Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
Other Skills/Qualifications:
Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. Strong organizational skills and attention to detail. Physical Requirements Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. We Protect People & The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. If you experience system-related issues or need assistance with the online application, please call (920) 720-7700. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Nearest Major Market:
Oshkosh Nearest Secondary Market:
Appleton Job Segment:
Compliance, Consulting, Administrative Assistant, Law, Legal, Technology, Administrative, Operations