Operations Specialist

HOME AGAIN ASSISTED LIVING INC - 4.3

Sun Prairie, WI Job Details Full-time 3 hours ago Benefits Dental insurance Qualifications Productivity software Technical Proficiency Full Job Description At Home Again Assisted LivingMemory Care, operations support is essential to creating the warm, safe, and well-run communities our residents call home. The Operations Specialist helps drive continuous improvement, supports key administrative and compliance functions, and works collaboratively across teams to enhance daily operations. This role is perfect for someone who enjoys problem-solving, teamwork, and making a meaningful impact behind the scenes. What We Offer You as an Employee Competitive wages Paid Time OffHolidays Work-life balance Health, Dental, Vision401(k) benefits Financial wellness support Strong teamwork and a supportive culture What Your Day-to-Day Looks Like as an Operations Specialist Provide recommendations, suggestions, and innovative ideas to improve operational processes across the organization Provide support to specific community locations as needed Assist the Director of Operations with developing, planning, and coordinating operational activities Participate in an on-call rotation

Operational Support Responsibilities Include:

Employee CNA renewal tracking and support Software and systems support Medicaid claims assistance Care plan oversight support Expense report analysis Rent certificate creation Other duties as assigned Qualifications Bachelor's degree in a related field Excellent organizational and time-management skills Strong written and verbal communication skills Proficiency in technology, particularly Microsoft Office applications Ability to remain calm and effective in high-pressure situations Reliable transportation to travel between communities Must be at least 18 years of age About Home Again Assisted LivingMemory Care At Home Again, our team members do more than support residents - they become part of their home. The diversity of our team's experience and shared commitment to creating a warm, "at-home" environment is reflected in everything we do - from fostering welcoming social connections to delivering compassionate, person-centered care. Join Home Again and help us create meaningful moments and lasting memories.