Hiring Event! Customer Service Representative with AEP / Appalachian Power AEP / Appalachian Power is partnering with InnoSource to host an upcoming Interview Event for Customer Solutions Associate openings!

• Open Interviews
• Must be within 50 miles of Hurricane, West Virginia. Thursday September 10th
• 1:00pm
• 5:00pm (Interview spots may be limited in the afternoon) You must arrive with your photo I.

D. and multiple copies of your resume to be interviewed. Dress code is business casual.

Address:

1 AEP Way, Hurricane, WV 25526 Your Next Great Opportunity Awaits at AEP! Imagine knowing that you're part of a company that values your skills, well-being, and future. In partnership with InnoSource, AEP—parent company of Kentucky Power and Appalachian Power, serving customers in Kentucky, Tennessee, Virginia, and West Virginia—is offering a career that allows your passion for helping others to thrive. Why AEP is the Perfect Place for

You:

Comprehensive Training:

We're committed to your success. Our thorough training program ensures you'll feel confident and supported as you step into your role.

Career Growth:

Enjoy continuous pay raises and numerous opportunities for advancement. Your growth is our priority! Key Responsibilities

• Hiring Event!

Customer Service Representative with AEP /

Appalachian Power Your Role and Impact:

As a Customer Service Representative, you'll be the friendly and empathetic voice on the other end of the line, making a real difference in the lives of our customers. Whether they're inquiring about their electric service, billing, or experiencing a power outage, you'll be there to provide answers, support, and peace of mind. This Role is Tailor-Made for You if: You have a genuine passion for helping others and turning challenges into opportunities. You're a great communicator who can connect with people and make them feel heard and valued. You demonstrate innovative thinking and proactively seek clarification to ensure a comprehensive understanding of complex issues. You're tech-savvy, quick to learn, and eager to bring your best every day. You want to be part of a company that not only offers a job but invests in your future. Education and Experience

• Hiring Event!

Customer Service Representative with AEP / Appalachian Power What You Bring to the

Table:

A high school diploma or GED. At least 2 years of experience in a customer service role that required problem-solving and effective communication. Previous experience working from a computer full-time Ability to meet the requirement of working various shifts, including some weekends and occasional overtime—because helping our customers comes first. Residency within the state of West Virginia Benefits and Pay

• Hiring Event!

Customer Service Representative with AEP / Appalachian Power Here's What You'll Enjoy as

Part of Our Team:

Starting Pay:

$18.00/hour—a competitive wage to start your rewarding journey with us.

Consistent Raises:

After 6 months: $18.50/hour After 1 year: $19.00/hour After 2 years: $20.00/hour After 3 years: $20.50/hour

Immediate Benefits:

Health insurance, life insurance, and dental reimbursement from day one.

Long-Term Perks:

Enjoy paid holidays, vacation days, comprehensive medical, dental, and vision benefits, 401(k) and retirement plan, and more. Invest in

Your Future:

Tuition reimbursement and training programs to help you achieve your career goals.

A Personal Touch:

We even offer pet insurance because we know your furry friends are family too.

A Welcoming Work Culture:

Join a supportive team where collaboration is key, and casual dress—yes, jeans!—is the norm. Please join us for our open hiring event! Customer Service Representative with AEP / Appalachian Power / Kentucky Power. Must be within driving distance to Hurricane, West Virginia. September 10th

• 1:00pm
• 5:00pm (Interview spots may be limited in the afternoon)

Address:

1 AEP Way, Hurricane, WV 25526 You must arrive with your photo I.D. and multiple copies of your resume to be interviewed. Dress code is business casual. About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Pre-Employment Checks As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required. By submitting this application, you consent to receive SMS messages from InnoSource related to recruiting, interview scheduling, employment opportunities, and related communications at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy and Terms & Conditions. Equal Opportunity Employer

• Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran CID587

Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Referral program Vision insurance

Work Location:

In person