Do you thrive in a fast-paced retail setting and love solving problems for customers? The UPS Store on Matt Highway in Cumming, GA, is seeking a motivated, tech-savvy Shipping & Printing Specialist to join our customer-focused team. This role is dynamic—you'll be advising customers on everything from worldwide shipping to high-quality printing services.

Your Core Responsibilities:

Shipping & Logistics:

Master the logistics of

UPS , USPS

(as an Approved Postal Provider), and international freight , expertly advising customers on the best carrier and service level.

Retail & Printing Services:

Operate copiers, printers, and design software to fulfill orders for flyers, business cards, and other small business printing needs.

Certified Packing:

Become a Certified Packing Expert , providing custom packaging solutions and ensuring fragile or high-value items are secured for safe transit.

Diverse Services:

Manage mailbox rentals, notary services, document shredding, and passport photo capture.

POS & Cash Handling:

Accurately process transactions using our Point-of-Sale (POS) system, handle cash, and perform end-of-day reconciliation. Mandatory Hiring Requirements (Non-Negotiable):

Weekend Availability:

You must be available to work shifts on Saturdays and Sundays (e.g., Sat 9 AM - 3 PM, Sun 10 AM - 3 PM). If you cannot commit to consistent weekend work, please do not apply.

Computer & Typing Efficiency:

Exceptional proficiency in basic computer operation and the ability to type quickly and accurately (40+ WPM preferred) to maintain transaction speed.

Communication:

Clear, professional, and friendly verbal communication is a must for delivering world-class customer service.

Pace & Stamina:

Ability to handle a high-volume, fast-paced retail environment, including standing for extended periods and lifting packages up to 40 lbs (up to 70 lbs with assistance). ✨ Why Join Our Team? (Benefits Included!)

Flexible Scheduling:

We work with your availability outside of the mandatory weekend requirement to help achieve a healthy work-life balance. Paid Time Off (PTO): Earn paid time off after a qualifying period (e.g., 90 days), allowing you to take time to recharge.

Employee Discount:

Access to a store discount on shipping, printing, and retail supplies. Comprehensive training program to become an expert in shipping, packing, and printing. Opportunities for growth and increased responsibility within a locally owned and operated franchise. Work in a professional, service-oriented environment dedicated to supporting small businesses in the Cumming community.

To Apply:

Please submit your resume and tell us why your speed, attention to detail, and required weekend availability make you the ideal candidate for our team!

Benefits: