Order Fulfillment Associate

REILY FOODS COMPANY - 3.2

Malden, MA Job Details Full-time $19.50 an hour 17 hours ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Computer operation Customer communication Computer skills Full Job Description New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team. Position Overview The Order Fulfillment Associate ensures customer orders are picked, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace. Responsibilities Monitor, process, and fulfill daily online orders Accurately pick, pack, and verify items prior to shipment Prepare and stage outgoing shipments for multiple carriers Perform stock counts, replenishment, and general inventory control Maintain a clean, organized, and safe work area Report product, quality, or safety concerns promptly Assist with customer order inquiries as needed Support additional departmental tasks as required Qualifications

• Experience in fulfillment, warehouse operations, shipping/receiving, manufacturing, or food production

• Ability to read, write, and communicate clearly in English (Spanish a plus) Strong attention to detail, accuracy, and quality Basic computer skills Reliable, punctual, and comfortable in a fast-paced, collaborative environment Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.) Must be 18+ and able to pass a background check Preferred Skills Customer communication and problem-resolution abilities Motivation to learn new tasks and adapt quickly Ability to operate light warehouse equipment (e.g., pallet jacks) Strong organizational and quality-focused mindset Flexible hours when business needs require Why You'll Love Working Here Competitive pay and benefits Employee discounts on coffee and merchandise Supportive, team-oriented work environment Opportunities for growth within a long-standing, family-owned company We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees. 10 Paid Company Holidays Generous Paid Vacation & Sick Time Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family Health Savings Account (HSA) with company contributions Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA) 401(k) Retirement Plan with company match and discretionary profit sharing Employee Assistance Program (EAP) and financial wellness resources Company‑Paid Disability Company‑Paid Life Insurance equal to 3× annual compensation And more benefits designed to support your health, wealth, and well‑being Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.