PT Order Fulfillment Associate

REILY FOODS COMPANY - 3.2

Malden, MA Job Details Part-time $18.50 - $19.50 an hour 19 hours ago Benefits Employee discount Flexible schedule Qualifications Customer communication Full Job Description New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team. Position Overview The Order Fulfillment Associate ensures customer orders are picked, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace. We are looking for an individual for 25-27 hrs. per week start time 8am with flexible end time as the business needs fluctuate season to season. Responsibilities Monitor, process, and fulfill daily online orders Accurately pick, pack, and verify items prior to shipment Prepare and stage outgoing shipments for multiple carriers Perform stock counts, replenishment, and general inventory control Maintain a clean, organized, and safe work area Report product, quality, or safety concerns promptly Assist with customer order inquiries as needed Support additional departmental tasks as required Experience in fulfillment, warehouse operations, shipping/receiving, manufacturing, or food production Ability to read, write, and communicate clearly in English (Spanish a plus) Strong attention to detail, accuracy, and quality Basic computer skills Reliable, punctual, and comfortable in a fast-paced, collaborative environment Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.) Must be 18+ and able to pass a background check Preferred Skills Customer communication and problem-resolution abilities Motivation to learn new tasks and adapt quickly Ability to operate light warehouse equipment (e.g., pallet jacks) Strong organizational and quality-focused mindset Flexible hours when business needs require Why You'll Love Working Here Competitive pay and benefits Employee discounts on coffee and merchandise Supportive, team-oriented work environment Opportunities for growth within a long-standing, family-owned company