greeting shoppers warmly, resolving issues, and delivering orders curbside with care.

Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.

This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do

every day, all day.

If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!

How our Fulfillment and Receiving Colleagues spend their day…

Our colleagues begin each day energized and ready to make an impact.

They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.

On the floor, they focus on the customer
from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions
on the floor, during curbside pickups, or through timely and accurate order fulfillment.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
They always Finish Strong
sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day's success.
We believe service starts with each other
supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey
we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found .\nWho You Are\n

\nFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n
\nMust be able to:\n
\nUnderstand and communicate effectively with customers, co-workers, and supervisors\n
\nRead and understand employment policies and safety rules/procedures in English\n
\nBe comfortable communicating and collaborating with customers and colleagues\n
\nMeeting daily sales goal challenges\n
\nEnjoy meeting people, learning about them, and sharing information\n
\nResourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics\nEssential Physical Requirements You Will Perform\n
\nThis position requires talking, lifting, constant moving, standing, and reaching with arms and hands.\n
\nStanding for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level\n
\nRequires close vision, color vision, depth perception, and focus adjustment\n
\nFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions\nWhat We Can Offer You\nJoin a team w work is as rewarding as it is fun!

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.\nSome additional benefits we offer include:\n

Merchandise discounts\n
Performance-based incentives\n
Annual merit review\n
Employee Assistance Program with mental health counseling and legal/financial advice\nAccess the full menu of benefits offerings .

\nAbout Us\nThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.\nJoin us and help write the next chapter in our story

Today!

\nThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. 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Seasonal Fulfillment and Receiving Support Associate, Annapolis