A Shipping or Receiving Clerk tracks all incoming and/or outgoing shipments at a company facility and checks that shipment orders are filled correctly. Uses scanning equipment to track inventory. Works in receiving to check shipments that are primarily production materials or company supplies, or checks outgoing shipments of finished products.
Our client operates in the tire and wheel distribution industry, supporting customers through an efficient order pickup and warehouse operation. Their small, team-oriented environment values accuracy, dependable attendance, clear communication, and employees who are willing to learn and help wherever needed.
Job Summary:
We are seeking a dependable and detail-oriented Office Support Associate to provide temporary support during the company's highest-volume season. The primary focus of this position will be preparing and organizing shipping orders for the warehouse and answering CPU (Customer Pick-Up) calls. The ideal candidate is willing to learn, comfortable multitasking, and enjoys being part of a small team. A self-starter mentality, strong attention to detail, and consistent punctuality are especially important, as each team member plays an important role in keeping daily operations running smoothly.
Key Responsibilities:
Print, organize, and assemble shipping orders for warehouse processing. Verify shipping paperwork for accuracy before providing orders to the warehouse. Answer incoming CPU (Customer Pick-Up) calls and provide professional customer service. Locate customers and their corresponding orders accurately within the Tire Rack system. Sign out prepaid customer orders for curbside-style pickup. Assist customers with basic account questions, inventory information, and order inquiries. Process customer returns accurately within the system. Communicate clearly and concisely with warehouse employees using a radio. Provide warehouse staff with accurate customer and order information to support efficient pickups. Deliver shipping orders and other paperwork to the warehouse as needed. Communicate with corporate teams primarily through email and occasionally by phone. Use Outlook, spreadsheets, Word, and internal database systems to complete daily responsibilities. Learn and follow established office, shipping, and customer service procedures. Balance multiple responsibilities and adjust priorities as daily needs change. Assist other team members and take initiative when additional support is needed. Assist with general cleaning and shared office upkeep as needed. Maintain a clean, organized, and professional workspace. Perform additional office and administrative duties as assigned.
Qualifications:
Willingness and ability to learn new systems, processes, and responsibilities. Comfortable multitasking and managing changing priorities throughout the workday. Self-starter who can recognize what needs to be done and take appropriate initiative. Ability to work effectively as part of a small, collaborative team. Excellent punctuality and consistent attendance required. Dependable and committed to reporting to scheduled shifts on time and ready to work. Strong attention to detail and accuracy. Ability to accurately distinguish between customers and orders with similar names. Comfortable answering phones and communicating professionally with customers. Clear and concise verbal and written communication skills. Basic computer proficiency and ability to learn new database systems. Familiarity with Outlook, Microsoft Word, and spreadsheets preferred. Strong organizational skills and ability to follow established processes. Previous office, administrative, customer service, shipping support, or data entry experience preferred. Ability to periodically stand and walk between the office and warehouse while handling paperwork.
Working Conditions:
Primarily office-based position with regular computer and telephone work. Periodic standing and walking to print, organize, and deliver shipping paperwork to the warehouse. Regular interaction with customers, warehouse employees, and corporate staff. Daily use of phones, radios, email, spreadsheets, Word, database systems, and office equipment. No cash or payment handling is required; customer orders are prepaid. Temporary position supporting increased workload during the company's highest-volume season. Small-team environment where reliable attendance and punctuality are essential to daily operations. Position requires accuracy, organization, multitasking, and the ability to remain productive during busy periods.
About Vision:
At The Vision Companies, we've been connecting people with meaningful opportunities since 1985. Our "One Person at a Time" approach means we take the time to understand your goals, find the right fit, and stay connected throughout your placement. We're committed to supporting your success with integrity, commitment, and resilience every step of the way.
Benefits & Perks:
Competitive pay Paid time off and holiday pay (where eligible) Optional medical, dental, and vision insurance, plus additional voluntary benefits 401(k) retirement savings plan Employee referral bonus program Employee appreciation events, giveaways, and recognition throughout the year Dedicated support from our recruiting team—we're committed to helping you succeed every step of the way #IND1
