Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
Deere.com and other digital sales channels. This role ensures online orders are accurately processed, communicated, and fulfilled in a timely manner while delivering an exceptional customer experience. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Order Management Monitor Shop.
Deere.com orders throughout the day. Review incoming orders for accuracy and inventory availability. Process customer orders for shipment, pick-up, or transfer. Coordinate with dealership locations to ensure timely order fulfillment. Resolve order exceptions, backorders, and inventory discrepancies. Ensure customer orders are completed accurately and efficiently. Customer Communication Contact customers regarding order status, substitutions, delays, or questions. Provide excellent customer service through phone, email, and text communication. Proactively follow up on unclaimed or incomplete orders. Assist customers with online ordering questions and account issues. Fulfillment & Shipping Coordinate picking, packing, and shipping of eCommerce orders. Work with shipping carriers to ensure timely delivery. Generate shipping labels and required documentation. Track shipments and address delivery issues when they arise. Monitor pick-up orders to ensure they are ready within established service standards. Performance & Process Improvement Track daily order volume and fulfillment performance.
Deere.com sales. [Dealer Cap...aster 2026 | PowerPoint], [2026 Divis...of Duties | Word]
SN
SYDENSTRICKER NOBBE PARTNERS
Ecommerce Order Coordinator- Wentzville
Entry-Level JobVerifiedNo experience needed
Career Insights for Shipping / Receiving Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Shipping or Receiving Clerk tracks all incoming and/or outgoing shipments at a company facility and checks that shipment orders are filled correctly. Uses scanning equipment to track inventory. Works in receiving to check shipments that are primarily production materials or company supplies, or checks outgoing shipments of finished products.
$38,652 / year median in Missouri
+1% projected growth
Job Description
Department:
eCommerce /Parts Operations Reports To:
eCommerce Manager Position Summary The eCommerce Order Coordinator is responsible for monitoring, processing, and fulfilling customer orders received through Shop.Deere.com and other digital sales channels. This role ensures online orders are accurately processed, communicated, and fulfilled in a timely manner while delivering an exceptional customer experience. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Order Management Monitor Shop.
Deere.com orders throughout the day. Review incoming orders for accuracy and inventory availability. Process customer orders for shipment, pick-up, or transfer. Coordinate with dealership locations to ensure timely order fulfillment. Resolve order exceptions, backorders, and inventory discrepancies. Ensure customer orders are completed accurately and efficiently. Customer Communication Contact customers regarding order status, substitutions, delays, or questions. Provide excellent customer service through phone, email, and text communication. Proactively follow up on unclaimed or incomplete orders. Assist customers with online ordering questions and account issues. Fulfillment & Shipping Coordinate picking, packing, and shipping of eCommerce orders. Work with shipping carriers to ensure timely delivery. Generate shipping labels and required documentation. Track shipments and address delivery issues when they arise. Monitor pick-up orders to ensure they are ready within established service standards. Performance & Process Improvement Track daily order volume and fulfillment performance.
Monitor key performance metrics including:
Pickup orders ready within 2 hours Shipped orders processed within 24 hours Order accuracy Customer satisfaction Identify opportunities to improve efficiency and customer experience. Assist with testing and implementing new eCommerce processes and tools. Cross Functional Support Collaborate with Parts, Service, Sales, and Customer Contact Center teams. Assist with inventory accuracy initiatives impacting online sales. Support online promotions, seasonal campaigns, and product launches. Maintain knowledge of John Deere products, parts, and digital ordering platforms. Qualifications Required High school diploma or equivalent. Strong customer service and communication skills. Excellent organizational and time management abilities. Strong attention to detail and accuracy. Ability to manage multiple priorities simultaneously. Comfortable working with Microsoft Office and web-based systems. Preferred Experience in eCommerce, order processing, parts operations, or retail fulfillment. Knowledge of John Deere equipment and parts. Experience with inventory management systems. Experience with shipping and logistics processes. Success Measures Greater than 95% of pickup orders ready within 2 hours. Greater than 95% of shipped orders processed within 24 hours. High order accuracy rate. Positive customer satisfaction feedback. Consistent adherence to eCommerce fulfillment procedures. Contribution to growth of Shop.Deere.com sales. [Dealer Cap...aster 2026 | PowerPoint], [2026 Divis...of Duties | Word]