e-Commerce Fulfillment Associate (Part-Time) FOODMatch, Inc. New York, NY Job Details Part-time $22 an hour 1 day ago Qualifications Customer communication Customer returns handling High school diploma or GED Full Job Description Come join a growing team! FOODMatch is searching for a e-Commerce Fulfillment Associate to join our Brand team. FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared. Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life. Job Summary We are seeking a reliable and detail-oriented part-time team member to support e-commerce order fulfillment, inventory checks, customer service follow-up, and general operations for Divina Market and Popnuts. This role will begin as seasonal holiday fulfillment support, with the opportunity to transition into a recurring Monday/Friday schedule focused on weekly setup, replenishment, inventory support, order preparation, and ongoing fulfillment coverage. Essential Functions E-Commerce Fulfillment Pick, pack, and prepare Divina Market and Popnuts orders accurately and efficiently Support increased holiday order volume and ongoing weekly fulfillment needs Ensure orders are packed carefully to help reduce damage and support a positive customer experience Keep the fulfillment area clean, organized, and ready for upcoming orders Inventory & Supplies Review inventory needs and packing material levels Assist with product replenishment requests and incoming product or supply receiving Support physical inventory counts and report completed counts to the supervisor Help unload, organize, and restock incoming product as needed Order & Customer Support Assist with customer service inquiries, including damages, missing items, shipping concerns, refunds, and replacements Escalate quality concerns, customer exceptions, or unusual order issues to the appropriate team Assist with Faire order preparation by splitting and organizing orders for review General Operations Support Communicate status updates clearly with the supervisor and team Follow established processes for order fulfillment, inventory, and customer support Perform other e-commerce, fulfillment, and administrative duties as assigned Background Requirements High school diploma or equivalent required 1+ year of experience in a professional, warehouse, operations, fulfillment, or customer service environment Able to lift 50+ pounds Good communication skills and reliability Additional Information Monday and Friday, 10:00 a.m. to 4:30 p.m. Approximately 13 scheduled hours per week. Additional hours may be available during the holiday season based on order volume and business needs.

Job Type:

Part-time Pay:

$22.00 per hour Expected hours: 13.0 - 23.0 per week Application Question(s): Do you have experience with packing and fulfilling orders? Are you available Monday and Friday, 10:00am to 4:30pm? Ability to

Commute:

New York, NY 10018 (Required)

Work Location:

In person