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Shipping Clerk
Job Description
Key Responsibilities Order & Shipment Support Pull and pick orders against pick lists provided by the Shipping Coordinator, verifying quantities and part numbers. Pack, label, and stage completed orders for outbound pickup, ensuring loads are secure and correctly organized. Enter and update shipment information in Radius to reflect picked, packed, and shipped status. Flag inventory shortages, damaged goods, or partial-fulfillment issues to the Shipping Coordinator promptly. Assist the Coordinator in meeting daily shipping deadlines and shifting priorities as volume demands. Documentation & Recordkeeping Prepare and print Bills of Lading (BOL), packing lists, and shipping labels as directed. Scan and file BOLs and shipping paperwork to the designated folders for recordkeeping and customer service reference. Apply PRO numbers, address flags, and carrier documentation to outbound pallets. Maintain accurate, legible records and help reconcile paperwork against completed shipments. Freight, Parcel & Material Handling Operate a forklift to load, unload, move, and position palletized freight safely and efficiently. Stage outbound freight in dock and pickup areas and assist drivers with loading as needed. Retrieve parcel packages from the front office area and process shipments through FedEx and UPS shipping stations. Use a pallet jack to move palletized freight and a ladder to access elevated storage or racking. Keep the shipping floor, dock, and staging areas clean, organized, and free of hazards. Returns & Inbound Support Assist with inbound returns and reverse logistics paperwork (RMAs) under the Coordinator's direction. Help receive, sort, and put away returned or inbound material as needed. Physical Safety Follow all warehouse safety protocols and PPE requirements around pallets, dock areas, and machinery. Maintain current forklift certification and operate equipment in accordance with company and OSHA safety standards. Qualifications High school diploma or equivalent. Current forklift certification required (or ability to obtain within a company-defined timeframe). 6 months-1+ years of experience in shipping, receiving, warehouse, or material handling preferred. Familiarity with warehouse management systems (Radius or similar) and FedEx/UPS shipping software a plus. Strong attention to detail, accuracy, and organizational skills. Ability to follow written and verbal instructions and work cooperatively with the Shipping Coordinator and warehouse team. Dependable attendance and a strong work ethic. Physical Requirements Ability to lift and carry cartons/packages up to 50 lbs. Ability to operate a forklift to load, unload, and position pallets (certification required). Ability to operate a pallet jack to move palletized freight. Ability to safely use a ladder to access elevated storage or racking. Ability to stand, walk, bend, and remain on the warehouse floor for extended periods.