Job Summary:

The Service Center Manager is responsible for managing warehouse operations, including inventory management, order fulfillment, and staff supervision. The role ensures efficient storage, handling, and distribution of goods, adhering to safety regulations and company policies.

Key Responsibilities:

Operations Management:

Oversee daily warehouse operations, including receiving, storage, and shipping of goods.\nDevelop and implement efficient warehouse processes and procedures.\nEnsure the warehouse layout optimizes space and operational efficiency.

Inventory Management:

Monitor inventory levels and ensure accurate record-keeping.\nCoordinate with procurement and sales teams to manage stock levels and prevent shortages or excess.\nConduct regular inventory audits and resolve discrepancies.

Staff Supervision:

Recruit, train, and manage warehouse staff.\nSchedule and supervise staff to ensure optimal performance and coverage.\nConduct performance reviews and provide feedback and development opportunities.

Safety and Compliance:

Ensure compliance with health and safety regulations and company policies.\nConduct regular safety inspections and address potential hazards.\nImplement and enforce safety training programs for warehouse staff.

Customer Service:

Oversee the timely and accurate fulfillment of customer orders.\nAddress and resolve any issues or discrepancies related to order processing or delivery.\nEnsure high standards of customer service are maintained.

Equipment and Maintenance:

Oversee the maintenance and repair of warehouse equipment, such as forklifts and conveyors.\nEnsure all equipment is operated safely and in accordance with regulations.

Reporting and Analysis:

Prepare and analyze reports on warehouse performance, including inventory levels, order accuracy, and staff productivity.\nUtilize data to identify areas for improvement and implement corrective actions.

Continuous Improvement:

Evaluate and recommend improvements to warehouse processes and procedures.\nImplement best practices to enhance operational efficiency and effectiveness.

Qualifications:

Degree in logistics, supply chain management, business administration, or a related field (preferred) OR similar experience\n5 years proven experience as a Warehouse Manager or in a similar role.\nStrong understanding of warehouse management systems and inventory control.\nProven track record in leading a successful team.\nExcellent communication skills both verbal and written\nStrong problem-solving and decision-making abilities.\nThorough understanding of warehouse policies and procedures.\nThorough understanding of applicable federal, state, local, and company safety policies.\nKnowledge of health and safety regulations and practices.\nProficiency in Microsoft Office and warehouse management software.

Physical Requirements:

Ability to lift and move heavy items.\nAbility to work in a warehouse environment with varying temperatures. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. 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