Position Summary The Operations Manager oversees a variety of warehouse and office operations. Your management should foster a team environment that focuses on serving the customer. You will work closely with your direct team, external customers and corporate support personnel. Ultimately, you should be able to ensure that all office workplace operations are running smoothly and efficiently. The Operations Manager must be quick to learn, able to find new and improved ways of completing tasks (thinking outside the box), and able to handle change quickly while properly managing their own stress. This person should help staff solve problems. This person should help the company stay in a proactive state instead of a reactive state. Being in a reactive state will occur no matter how much planning is done to prevent it, and when that happens this person should be able to assist the team leaders in working through the problem as efficiently and effectively as possible. Being able to keep projects on task and on time is a must.
Duties and Responsibilities:
Direct Daily Office Workplace Operations in the following ways: Workflow scheduling, monitoring of productivity and quality, process troubleshooting, and all other activities required to ensure safety and exceptional customer satisfaction. Oversee all receiving, storing, shipping and administrative activities to ensure office workplace operations requirements are met. Develop Relationships Built of Trust in the following ways. Develop and manage a system of controls to ensure that service levels and operational performance goals are met within prescribed parameters. Hire, retain and develop a quality staff providing opportunities for advancement and organizational growth. Care for the Company's Physical Assets in the following ways: Properly control, maintain, and protect vehicles, equipment, inventory, etc. Administer preventative maintenance cycles and equipment repair as needed. Manage and administer budgets as needed. Ensure all records and reports are prepared on a timely basis and effectively maintained. Create, maintain and communicate metrics and standards in accordance with facility and corporate goals. Create sustainable and innovative processes that will produce high quality results and continuously improve the overall operations. Job Requirements Education and Experience The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's degree in related field.
- 3+ years of Operations Management experience.
- Working knowledge of applicable OSHA requirements to maintain company compliance.
Preferred Qualifications:
Experience and/or formal training related to Lean methodology or Six Sigma related activities a plus. Experience with Cost Center management with past P&L responsibilities.
Essential Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven management experience leading a team of both W-2 and temp labor associates. Strong oral and written communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Demonstrated ability to create and maintain strong client relationships. Strong process improvement mindset focusing on continuous growth. Proficiency in all Microsoft Office products. Strong communication skills with the ability to interact effectively with peers and external customers.
Language Skills:
- Ability to read, write and speak English proficiently is required.
- Spanish is preferred (required in some markets)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
- Attend and manage audit related activities, including but not limited to maintenance and operational areas, outdoors, cleaning facilities and other high noise environments.
- Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to lift 25 pounds with or without reasonable assistance is required.[DB2]
- Position may require up to 30% travel.
Work Environment:
Must be willing and able to frequently stand, walk, and lift products where required. Must be able to perform in all areas that hourly employees are performing with the manual dexterity required The position operates in a standard warehouse and office environment. This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines. Our workplace is a drug free work environment.
Pay:
$70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Experience:
Warehouse management: 3 years (Required)
Inventory Control:
3 years (Required) Profit & loss: 1 year (Required) Profit and loss: 3 years (Preferred)
Work Location:
In person