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iJility

Warehouse Operations Manager - Bilingual

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Job Description

Shift:

1st Shift

•Monday

•Friday 7am-3pm

Salary:

$80,00

•$85,000 (based on experience)

Employment Type:

Full‐Time About Us We are a high‐energy third‐party logistics (3PL) provider supporting a national client that ships material samples—tile, fabric, paint, and more—across the U.S. Our operation is built around same‐day shipping , where speed, accuracy, and execution matter every hour of every shift. This is not a slow‐moving warehouse—every order counts, and our teams operate with urgency and purpose. About the Role The 1st Shift Operations Manager owns execution for warehouse and fulfillment operations in a high‐volume, same‐day shipping environment. This role is ideal for a hands‐on leader who thrives under pressure, understands productivity and labor performance, and knows how to hold teams accountable while keeping morale high. You will lead the shift end‐to‐end—people, performance, safety, service, and cost—and play a critical role in delivering a 100% same‐day shipping commitment . What You'll Own Shift Operations & Execution Lead all 1st‐shift warehouse activities including picking, packing, shipping, and inventory movement Ensure 100% same‐day shipping for all eligible orders Monitor real‐time workflow, identify bottlenecks, and take immediate corrective action Partner with leadership to ensure seamless handoff of volume, priorities, and execution risks Productivity, Cost & Performance Actively manage picking productivity (UPH), labor utilization, and staffing levels Own daily shift‐level P&L performance , ensuring labor spend aligns with budget and cost‐per‐unit (CPU) targets Track and report daily results including productivity, quality, labor efficiency, staffing, and financial performance Operate confidently in a metric-driven environment where results are measured daily Leadership & Accountability Supervise, coach, and develop supervisors, leads, and warehouse associates Create a culture of urgency, accountability, teamwork, and results Set clear expectations and hold teams accountable to performance and safety standards Safety, Quality & Compliance Maintain a safe, compliant warehouse environment through daily observations and audits Enforce all safety procedures and warehouse protocols Ensure order accuracy and service quality meet client expectations Client & Cross‐Functional Communication Communicate directly with the client as needed regarding shift performance and service execution Coordinate with internal teams to support fulfillment, transportation, and inventory accuracy What We're Looking For Required Qualifications Bilingual in English and Spanish (A plus) 5+ years of experience in warehouse, distribution, or logistics operations (3PL preferred) 3+ years of leadership experience in fast‐paced, high‐performance environments Strong understanding of fulfillment workflows (picking, packing, shipping) Proven ability to manage productivity metrics (UPH, labor efficiency) Experience managing labor performance against financial targets (P&L, CPU, or similar) Experience using Warehouse Management Systems (WMS) and Microsoft Office Strong communication, organization, and problem‐solving skills Willingness to adapt to changing business demands Preferred Qualifications Experience in same‐day or high‐urgency fulfillment environments Experience working within a cost‐per‐unit (CPU) labor model Client‐facing warehouse leadership experience Why Join Us Competitive salary with strong visibility into performance and impact Opportunity to grow within a fast‐paced, expanding 3PL organization Work with a leadership team that values execution, accountability, and results Play a key role in a business where service, productivity, and cost control directly drive success Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off (PTO) Ready to Lead the Shift That Matters Most? If you're energized by fast‐paced operations, driven by metrics, and ready to lead with urgency and accountability, we want to hear from you. Apply today and take ownership of a critical operation where every order counts.

Job Type:
Full-time Pay:

$80,000.00

•$85,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:
Operations Management:

5 years (Required)

Language:

Spanish and English Fluently (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance