Warehouse Manager Department:

Operations Report To:

COO We are seeking a hands-on Warehouse Manager to lead daily warehouse and production operations, support a collaborative team, improve workflows, and help ensure orders are completed accurately, efficiently, and on time. About The Image Group The Image Group is an energetic, vibrant company that brings creativity, service, and execution together for our clients' projects and programs. Ranked among the top privately held promotional products distributors nationally, we provide branded merchandise, creative design, website development, warehousing and fulfillment services, and print management. Learn more at www.theimagegroup.com . What You'll Do In this role, you will manage day-to-day warehouse and production activities, including receiving, inventory, picking, packing, kitting, assembly, and shipping. This is a hands-on working manager position overseeing a core team of approximately three full-time employees, with temporary labor added as needed to support production volume. Key Responsibilities

• Lead and coordinate daily warehouse and production activities, including receiving, inventory, picking, packing, kitting, assembly, and shipping.
• Supervise, train, coach, and develop warehouse and production employees while fostering a collaborative, team-oriented environment.
• Work directly alongside the team and assist in all areas of the operation as needed.
• Plan staffing and workflow, including coordinating temporary labor to meet changing production demands.
• Evaluate and optimize warehouse floor plan, storage locations, product flow, workstations, and material movement to maximize space utilization, efficiency, and safety.
• Develop, document, implement, and continuously improve warehouse and production processes and best practices.
• Identify opportunities to improve productivity, quality, workflow, labor utilization, and overall efficiency.
• Establish and monitor operational KPIs, including productivity, inventory accuracy, order accuracy, labor utilization, and on-time completion.
• Use ERP, warehouse, inventory, and other business systems to manage operations, maintain accurate records, and improve visibility and efficiency.
• Maintain effective inventory control and quality assurance processes.
• Identify and resolve operational issues and implement corrective actions.
• Work cross-functionally with Customer Service, Order Operations, Purchasing, Sales, and other departments to resolve issues and keep orders moving.
• Help establish and maintain a safe, clean, organized, and efficient work environment.
• Perform other duties as requested, directed, or assigned. What We're Looking For
• 5+ years of experience in warehouse, production, fulfillment, or operations, including leadership or supervisory responsibility.
• Demonstrated experience implementing process improvements and improving operational efficiency.
• Strong understanding of inventory control, production workflow, warehouse layout, and order fulfillment.
• Experience with ERP, WMS, inventory, or order management systems; strong computer skills and ability to learn new systems.
• Experience using data and performance measures to manage and improve operations.
• Experience managing temporary or variable labor is preferred.
• Experience in the branded merchandise, promotional products, apparel, fulfillment, or related industry is a plus.
• Knowledge of screen printing, embroidery, kitting, or assembly is preferred. Skills That Will Help You Succeed
• Hands-on, lead-by-example management style.
• Strong process improvement and problem-solving skills.
• Ability to assess physical workflows and translate them into efficient warehouse layouts and processes.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills.
• Data-driven with a focus on accountability and measurable results.
• Adaptable and willing to step into any area of the operation when needed.
• Strong attention to detail and commitment to quality and accuracy.

Work Environment This position works primarily in a warehouse and production environment and requires regular standing, walking, bending, reaching, and lifting. The position may be exposed to dust, odors, fumes, and noise. Why Join Us You'll be part of a creative, service-driven company where operational excellence directly supports client success. This role offers the opportunity to lead a small team, improve warehouse processes, and make a visible impact on daily operations. Equal Opportunity Employer The Image Group is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

Pay:

$57,653.03 - $65,431.60 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Work Location:

In person