Warehouse & Fulfillment Manager

WAREHOUSE & FULFILLMENT MANAGER JPS

Books + Logistics•Company Overview At JPS Books + Logistics, we enrich lives by producing physical learning materials. Our multigeneration, family-owned business has been a cornerstone of the Dallas-based printing community for over 45 years. Evolving from a small start-up to an at-scale manufacturing plant, we now produce over a million books annually, along with other print-related materials.

THE OPPORTUNITY

We are looking for a Warehouse & Fulfillment Manager who takes ownership. This role is about leading teams, optimizing workflows, and ensuring every order moves with precision. You'll manage daily warehouse operations, drive fulfillment performance, and eliminate inefficiencies. You will be responsible for the everyday operation of the warehouse and fulfillment center. This includes managing all inventory while supervising all entities of shipping, receiving and storage of product in our warehouse. Our geographic edge allows our fulfillment team to ground ship to 96% of the population in 3 days or less. We are committed to shipping on Day Zero for customers who utilize our fulfillment center to store inventory.

CORE RESPONSIBILITIES INCLUDE

Manage warehouse and fulfillment logistic operations Establish operational procedures for verification of incoming and outgoing shipments Review job ticket, pull order, pack order, ship order Handling and disposition of materials while keeping warehouse inventory current Implement routine physical inventories using inventory system reports, software, and counting sheets to ensure inventory accuracy Manage team member tasks and responsibilities to receive, store, and load Recommend and implement measures to improve processes, performance, methods or customer service

EXPERIENCE & SKILLS NEEDED

Minimum of 2-3 years of warehouse supervisory experience 5-10 years of experience using industry best practices in a warehouse, manufacturing, distribution, or logistics environment Knowledge of shipping systems and platforms Knowledge of inventory tracking systems and warehouse KPI documentation. Proven ability to develop and lead team members in meeting goals and objectives Strong attention to detail Proactive and results-oriented demeanor Thorough knowledge of OSHA regulations Maintain forklift certification Bilingual preferred

PHYSICAL REQUIREMENTS

Physical ability and stamina sufficient to maintain continuous physical effort throughout shift. This includes frequent lifting, standing, stooping, bending, reaching and twisting. Physical strength and ability sufficient to perform manual labor for extended periods of time. Manual labor is defined as exerting force sufficient to lift up to 50 lbs.

A FEW OF OUR AWESOME BENEFITS

Competitive Salary Annual Profit Sharing 401K with 4% Employer Matching Paid Vacation Days 8 Paid Holidays Health, Dental & Vision Insurance Group Life & Long-Term Disability Insurance Cross-training Programs Regular Culture Building Activities And much more!

THE TEAM

You'll join an organization of 40-50 team members and seasonal workers who are effective at their craft and passionate about delivering on our customer commitments. Our average tenure of 18 years is evidence of the loyal nature of the team. Our team strives to live our core values every day.

OUR CORE LEARNING VALUES C

Can Do JPS Spirit•We make things happen, even if they are hard. We work to prevent problems before they occur and solve problems when they happen. Our focus is on what we can do, not what we can't do.

O:

Outstanding Customer Experience•Our business thrives when our customers are thrilled with our: Responsive, caring service; Right the first-time products; On-time deliveries

R:

Respect•Treat others as you wish to be treated. Because we are professional and helpful our team is successful.

E:

Extra-Dependable•Our customers depend on us. We can count on each other to be here, be on time and work together as a team to keep our customers happy and coming back.

L:

Learning through continuous improvement Our team members have a zest for learning. Every day we are looking for ways to be better than yesterday. Failures are not setbacks rather they are opportunities to learn and get better. We live in a growth mindset and believe that new skills and techniques can be learned.

WITHIN ONE MONTH YOU'LL

Partner and transition with the outgoing logistics manager to onboard Understand daily tasks, software, and any mission critical processes and reports. Contributing new ideas and perspectives at our weekly L10 Operations meetings Have developed relationships with our distribution team who you will be managing

WITHIN THREE MONTHS YOU'LL

Provide input on warehouse setup and logistics Provide regular coaching and feedback to team members to enable their growth Evaluate systems and platforms to provide recommendations Understand the departmental financials and structure

WITHIN SIX MONTHS YOU'LL

Implement new operational policies and procedures to increase team efficiency Take on ownership of one of our 3-7 operational quarterly "rocks" that is a priority for the quarter Evaluate the future footprint model for the warehouse and fulfillment

EQUAL EMPLOYMENT OPPORTUNITY JPS

is committed to giving equal employment and advancement opportunities to all qualified people. JPS does not discriminate in employment opportunities or practices based on race, color, religion, gender, sexual orientation, marital status, citizenship, national origin, pregnancy, veteran or military status, disability, genetic information, age, protected medical condition, or any other characteristic protected by law ("Protected Characteristics").