Regional Distribution Center Manager

Regional Distribution Center Manager De Pere, WI Job Details 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Quality control corrective actions Operational cost reduction Employee onboarding Record keeping Budget management 7 years Business intelligence Operations management Variance analysis Packing Warehouse supervisor experience Cycle counting inventory management Regulatory compliance ERP systems Put-away Materials management in logistics Environmental compliance Data reporting Warehouse management system Employee retention Corrective and preventive actions (CAPA) ROI Compliance management implementation Bachelor's degree in business administration Team development Hiring Key Performance Indicators Analysis skills Managing budgets in a finance role Project management Bachelor's degree Continuous improvement Team management Decision making Profit & Loss statement Data interpretation Recruiting Business Administration Environmental regulatory compliance Logistics Root cause analysis Senior level Distribution center Cross-functional collaboration Onboarding process management Business Picking & packing Escalation handling Profit and loss analysis Order picking Leadership Data-driven decision making Supply Chain Management Bachelor's degree in logistics Communication skills Staffing management Cross-functional communication Supply chain collaboration Bachelor's degree in supply chain management Training delivery Performance evaluation Full Job Description National Carwash Solutions has grown over the past 53 years to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company! Position Summary The Regional Distribution Center Manager is the senior on-site leader responsible for operating and scaling a flagship Regional Distribution Center (RDC) within the NCS network. This is not a maintenance role, it is a build-and-lead assignment that requires an operator who can recruit and develop a high-performing team, and establish the operational standards that will serve as the blueprint for the broader RDC network. This leader will own the complete P&L for their facility, maintain best-in-class inventory accuracy, deliver daily operational visibility to leadership, and serve as the critical link between the RDC and the broader NCS organization/VP. They must think like an owner: anticipating problems before they escalate, partnering proactively with peers and cross-functional teams, and using data and critical thinking—not just experience—to drive decisions. The right candidate sets the pace, raises the bar, and builds something others want to replicate. Core Competencies Inventory Mastery

• Maintains rigorous accuracy standards; treats inventory integrity as non-negotiable Operational Discipline
• Drives daily rigor in reporting, follow-through, and execution Decisive Escalation
• Knows when to own it and when to escalate—and does both quickly with context Collaborative Leadership
• Partners across functions and peers to elevate the entire network, not just their site Analytical Rigor
• Uses data and structured thinking to solve problems, not gut feel alone Ownership Mentality
• Runs the RDC like it's their business; accountable for results top to bottom Essential Duties & Responsibilities Inventory Accountability & Warehouse Operations Own full inventory accountability for the RDC, including daily cycle counts, variance resolution, and root cause analysis of discrepancies; maintain inventory accuracy at or above 95% Manage receiving, put-away, pick, pack, and ship processes to ensure the full NCS product suite is available and delivered accurately, on time, and to the correct location Establish and enforce inventory control SOPs covering damage prevention, lot rotation, shrinkage mitigation, and product integrity from receipt through final mile delivery Conduct regular physical audits and reconcile system records (WMS/ERP) to identify and correct discrepancies before they impact customer fulfillment Daily Reporting & Data-Driven Decision Making Prepare and distribute daily operational reports covering order fulfillment rates, inventory positions, labor productivity, shipping accuracy, and open exceptions Analyze key performance indicators (KPIs) daily and weekly to identify trends, flag risks, and drive corrective action before issues compound Leverage WMS to translate operational data into actionable insights; present findings to leadership and site team with clear recommendations Track and report on facility P&L performance, including labor cost per unit, cost per order, and budget-to-actual variance Escalation Management & Timely Resolution Serve as the primary escalation point for customer complaints, service failures, and supply chain disruptions; own resolution from identification through closure with documented root cause and corrective action Escalate issues to the VP of Distribution and cross-functional partners within defined SLAs, providing context, impact assessment, and proposed solutions—not just problems Maintain a real-time escalation tracker and ensure no open issue exceeds 24 hours without a status update to affected stakeholders Proactively identify potential service risks and communicate them upstream before they become customer-impacting events Cross-Functional Partnership & Peer Collaboration Partner with peer RDC Managers and the corporate distribution team to share best practices, align on standard operating procedures, and drive consistency across the network Collaborate with Sales, Customer Service, Procurement, and Transportation teams to optimize order flow, resolve fulfillment gaps, and improve the end-to-end customer experience Participate in weekly cross-functional syncs and contribute operational intelligence that informs demand planning, product allocation, and network strategy Critical Thinking & Continuous Improvement Apply structured problem-solving methodologies (5 Whys, fishbone analysis) to diagnose operational breakdowns and implement sustainable fixes Challenge the status quo: identify inefficiencies in workflows, layouts, and processes, then design, pilot, and scale improvements with measurable ROI Evaluate staffing models, shift structures, and labor allocation using data rather than assumptions; adjust dynamically to meet fluctuating demand Conduct post-mortem reviews on major service failures or safety incidents and implement preventive measures to ensure non-recurrence People Leadership & Safety Lead, coach, and develop a high-performing warehouse team, including recruiting, onboarding, training, and performance management Define and communicate clear performance expectations for safety, quality, delivery, cost, and engagement; hold the team accountable through regular 1:1s and performance reviews Champion a safety-first culture: ensure 100% completion of required training, enforce

OSHA/EPA

compliance, conduct regular safety walks, and drive toward zero recordable incidents Foster an environment of accountability, ownership, and continuous learning aligned with NCS Values and Vision Compliance & Regulatory Ensure full compliance with all federal, state, and local warehousing, material handling, and shipping regulations, including

OSHA, EPA

Stay current on regulatory changes; advise leadership on required actions and implement updates proactively Maintain all required documentation, certifications, and audit-ready records for the facility Management retains the discretion to add or change the duties of this position at any time. Required Qualifications Bachelor's Degree in Business Administration, Supply Chain, Logistics, or related field (or equivalent combination of education and progressive experience) Minimum 7-10 years of warehouse/distribution operations experience, with at least 5 years in a supervisory or leadership role Demonstrated P&L ownership with a track record of managing budgets and driving cost optimization Proven experience standing up a new facility or leading a major operational transformation Hands-on proficiency with WMS/ERP platforms and strong working knowledge of BI/reporting tools Deep knowledge of warehousing/distribution design, inventory management systems, and transactional processing Strong analytical and critical thinking skills with a track record of data-driven decision making Excellent verbal and written communication skills, including the ability to present to senior leadership Project management experience with the ability to manage multiple priorities in a fast-paced environment Demonstrated ability to recruit, develop, and retain high-performing teams Preferred Qualifications Experience in automotive aftermarket, car wash, or chemical distribution industries Demonstrated continuous improvement experience Experience managing multi-shift or multi-site distribution operations Familiarity with route optimization and last-mile delivery logistics Physical Requirements Ability to lift up to 50 lbs. required; ability to lift up to 75 lbs. preferred Activity None 6 hrs/day Stand X Walk X Sit X Use hands to finger, handle, & feel X Reach with hands & arms X Stoop, kneel, crouch X Climb X Balance X Talk or hear X Look at a computer screen X Lift up to 50 lbs. X Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more. National Carwash Solutions is an Equal Opportunity Employer National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business need.