Are you a proactive operations leader who thrives on turning ideas into action? We are looking for an Operations Support Manager to lead key projects and improvement initiatives that strengthen Safety, Quality, Productivity, and Cost performance across the organization. Reporting to the Director of Customer Transition, this full-time exempt role will help drive cost-effective process improvements that support both current priorities and future growth.

DUTIES AND ACCOUNTABILITIES

Collaborates with cross-functional teams (i.e., Sales, Operations, Customer Service) to identify areas of opportunity. Assists teams in developing and implementing continuous improvement plans. Identifies, recommends, and implements projects/initiatives focused on Safety, Quality, Productivity, and/or Cost. Seeks out opportunities to establish and implement network-wide standards and best practices. Builds internal relationships by engaging team members and providing feedback to share information and results. Leverages technical expertise and/or AI solutions to improve accuracy and efficiency

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Excellent verbal and written communication, with strong leadership and interpersonal skills. Highly organized, strong planning, and excellent attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite, JDE Enterprise One, and RFGen Mobile Data Capture Ability to address problems and opportunities across the operations areas. Ability to influence and build alliances and partnerships across the organization.

PREFERRED EDUCATION AND EXPERIENCE

At least five years' industry-related experience, including three years in leadership and/or project management.

PHYSICAL CAPABILITIES AND REQUIREMENTS

Ability to sit for extended periods of time within an office environment. Ability to use hands and fingers for computer keyboarding, and answer phone calls. Communicate via the telephone using speaking and hearing skills. Ability to travel up to 25% of the time based on the needs of the business.

BENEFITS AND TOTAL REWARDS

: Competitive wages, weekly paychecks, and opportunities for advancement. Medical, Dental, Vision, and Flexible Spending Plans available. Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans. Company-paid Time-Off (PTO), and Holiday Pay. Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing. Referral Bonus, Wellness Programs, Clothing Allowance/Uniforms, Safety Shoe and Safety Glasses Reimbursement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.