Ocean Freight Logistics Manager Aurora World, Inc. - 2.6 Pico Rivera, CA Job Details Full-time $65,000 - $78,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Microsoft Excel Microsoft Outlook Identifying new business opportunities Coaching Presentations for conferences or internal meetings Employee engagement strategy Ocean freight Team development Key Performance Indicators Mentoring Microsoft Teams Leading team collaboration initiatives Operational excellence initiatives Process improvement planning Business operations Employee engagement Financial acumen Team motivation (leadership skill) Team building Full Job Description Job Summary Join our team as an Ocean Freight Logistics Manager and embark on an exciting journey as a transformational leader. In this role, you will motivate and inspire a team of warehouse and office personnel, fostering a culture of enthusiasm, innovation, and solutions-oriented thinking. With your visionary leadership, you will think outside the box and drive strategic initiatives, working closely with the company's Sr. leadership team! As the Ocean Freight Logistics Manager, you will have full responsibility for all aspects of our logistics operation, customer service, customs clearance, compliance and billing. Your strategic mindset will be crucial in ensuring the profitability of the logistics operation, while also positioning us as the Employer of Choice in the industry.

Key Responsibilities:

Support and develop a strong team of freight forwarding professionals, creating an environment that promotes employee engagement and growth Drive the transformation of the team from a data entry focus to a proactive and solution-oriented approach Foster a finance-first mindset, connecting the dots between P/L and file level performance Align team goals to P/L excellence, including clear P/L ownership Initiate and drive initiatives to enhance customer experience and satisfaction Cultivate a culture of innovation and continuous improvement Monitor service quality and customer satisfaction levels, collaborating with Field Sales and Key Account Management to visit clients and prospects Implement a process-oriented approach to ensure reliable and consistent customer service Establish, monitor, and revise policies, procedures, and service standards to ensure compliance with corporate policies and government regulations Lead negotiations with external suppliers to effectively manage costs and drive efficiencies Oversee the negotiation and issuance of buying rate quotations with shipping carriers Manage business processes to ensure accuracy in invoices, bills of lading, shipping statements, and foreign currency conversions

Skills/Requirements:

Proven track record of developing, coaching, and mentoring staff to achieve exceptional results Success in leading teams through a transition to prioritize customer-centricity and adopt a finance-first mindset Demonstrated strategic, transformational, and visionary mindset Proactive drive to challenge existing practices and consistently identify opportunities for continuous improvement, aiming to optimize customer satisfaction and enhance profitability Strong leadership abilities, including driving KPIs, fostering employee engagement, team building, and inspiring a visionary culture Business acumen and commercial drive, with a keen eye for strategic opportunities and growth Exceptional communication skills, both verbal and written, with the ability to deliver impactful presentations and effectively convey strategic vision Proficiency in Microsoft Office applications, including Outlook, Teams, Excel, Word, and PowerPoint, to facilitate strategic analysis and communication Minimum of 5 years of experience in the freight forwarding industry, including at least 4 years of leadership experience in Ocean Freight operations. Knowledge of CargoWise, SAP, or ORACLE systems is advantageous, enabling strategic decision-making and operational efficiency

Pay:

$65,000.00 - $78,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

freight forwarding: 5 years (Required) Ability to

Commute:

Pico Rivera, CA 90660 (Required)

Work Location:

In person