At Burke Equipment Company we are passionate about the Equipment industry and committed to providing our customers with the best possible experience. We're looking for a Parts Manager to join our team and help provide a high level of service to our customers. The ideal candidate would need to have experience with Tractors, Mowers, and Construction equipment parts and be able to quickly identify the parts our customers need and have excellent customer service skills. Duties & Responsibilities Manage a team Answer customer inquiries regarding parts availability, pricing, and order status in a professional and courteous manner Locate and pull parts for customer orders, ensuring accuracy and timeliness of fulfillment. Process customer orders promptly and efficiently, verifying pricing and invoicing information. Maintain up-to-date knowledge of the organization's product line and inventory to provide accurate information to customers. Research and resolve customer complaints in a timely and satisfactory manner. Proactively contact customers to follow up on outstanding orders and ensure satisfaction. Monitor stock levels and place orders for new parts as needed to maintain optimal inventory levels. Keep abreast of manufacturer updates and changes to ensure that the correct parts are ordered and stocked. Assist with physical inventories as needed. Heavy lifting able to lift up to 50 lbs. Perform regular maintenance and upkeep of the parts department, including organizing and cleaning storage areas. Adhere to all safety policies and procedures when handling parts and equipment. Other duties as assigned

Job Type:

Full-time Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Prescription drug insurance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Parts:

2 years (Required)

License/Certification:

Driver's License (Required) Ability to

Relocate:

Newark, DE 19702: Relocate before starting work (Required)

Work Location:

In person