Customer Service & Logistics Lead Interior Supply Inc. - 3.4 Independence, OH Job Details Full-time $55,000 - $70,000 a year 20 hours ago Benefits Paid training Disability insurance Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Professional development assistance Life insurance Qualifications Computer operation Customer communication Operating systems Customer service Fleet management Dispatching Attention to detail Organizational skills Associate's degree Full Job Description We're hiring a Customer Service & Logistics Lead for our Cleveland, OH location! Who are we? We are a Building Material Distributor with 21 branches (and counting) located throughout Ohio, Indiana, Pennsylvania, Kentucky, Michigan and West Virginia. Our Products include; drywall, insulation, metal studs and framing, and acoustical ceiling tile among other interior construction products. What makes Interior Supply Inc. a great company to work for? We offer

FULL BENEFITS

after 90 days to employees and families. Benefits include; Medical, Dental, Vision, Life Insurance, Disability Insurance, Critical Illness, and Accident Coverage. You will begin accruing PTO from day 1. We highly value our family atmosphere and encourage all employees to grow and develop themselves both personally and professionally. Our teams are strong and we could not do this without our corporate team, salesmen, drivers or warehouse crews! The Customer Service & Logistics Lead is responsible for serving as the site's dispatcher - planning and routing our Logistics Fleet to ensure deliveries are made when, where and how our Customer's need them. In addition to being a liaison for Logistics, Sales, and Delivery Customers - this individual will also support the Inside Sales team by translating customer's needs into orders and ensuring timely service. Responsibilities Responsible for coordinating all aspects of deliveries by evaluating job site conditions to determine best fit vehicle and crew to perform delivery. Manages and tracks deliveries through computer internet based dispatching system. Relay messages and information to and from personnel and customers. Confer with customers in order to address delivery questions, problems and special requests. Generates paperwork and prepares orders for either pick up or delivery scheduling inbound and outbound freight accordingly. Assist in answering the phones and taking orders as they come in. Responsible for counter sales assisting in product sales for contractors and home owners determining customer requirements in order to recommend specific products and solutions. Responsible for delegating work duties to trucking personnel. Supports with counter sales; assisting in product sales for contractors and construction workers determining customer requirements in order to recommend specific products and solutions Provides accurate information regarding availability of in stock items and obtain accurate information from vendors related to shipment dates and expected date of delivery. Performs administrative office duties as assigned. Qualifications Associates' or Bachelor degree preferred Minimum two years in similar position preferred Wholesale distribution experienced preferred High level of experience and knowledge in internet based computer operating systems, prior experience with Agility, a plus Prior direct or indirect people management/supervisory duties, a plus Strong communication and organizational skills Problem-solving and analytical ability Accuracy and attention to detail Technical expertise and knowledge of company products Ability to multi-task and manage time effectively by adapting quickly to changing priorities. Please submit your resume if Interior Supply Inc. sounds like a company you've always dreamed of working for. We're always looking for hard working talent just like you!

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance

Work Location:

In person

Job Type:

Full-time Pay:

$55,000.00 - $70,000.00 per year

Education:

Associate (Preferred)

Experience:

Dispatching:

2 years (Preferred)

Wholesale Distribution:

2 years (Preferred) Customer service: 2 years (Preferred) Ability to

Commute:

Independence, OH 44131 (Required)

Work Location:

In person