Responsibilities :
- Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).
- Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.
- Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
- Monitor package deliveries to ensure accurate tracking and on-time performance.
- Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
- Analyze performance metrics and identify opportunities for process improvement.
- Ensure DSPs comply with company policies, contractual agreements, and industry standards.
- Collaborate with internal teams to develop and align on delivery strategies.
Requirements :
- Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).
- Strong negotiation, communication, and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with logistics systems and industry regulations is preferred
- Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus. 【岗位职责】
- 负责评估、引入配送服务合作伙伴(DSP),并建立长期合作关系。
- 与DSP进行合同及服务价格谈判,确保获得高性价比的优质配送服务。
- 为DSP提供日常运营支持,解决问题,保障配送流程顺畅。监控包裹配送状态,确保信息准确
- 追踪与准时送达。及时处理配送相关问题,以维持高水平的客户满意度。
- 分析运营绩效数据,识别流程改进机会。
- 确保DSP遵守公司政策、合同约定及行业标准。 【任职要求】普通话与英语流利。
- 具备物流运营、供应商管理或相关领域经验(有DSP合作经验者优先)。
- 出色的谈判、沟通及解决问题能力。
- 能在快节奏环境中有效管理多项任务并确定优先顺序。
- 熟悉物流系统及行业法规者优先。
- 物流、供应链管理、数据分析、工程或相关专业教育背景者优先。 职位类型:全职 薪资: $21.
00至$23.00(每小时 ) 福利: 401(k) matching Dental insurance Life insurance Paid time off Vision insurance 工作语言: 中文 (必填) 通勤能力: Harrisburg, PA 17110 (必填)
Work Location:
现场办公