Transportation Coordinator / Customer Service Associate - TCCSAAB

Job Title:

Transportation Coordinator /

Customer Service Associate Location:

Springdale, AR Assignment Type:

Contract Duration:

3

Months Pay Rate:

$21/hour (W2) Training Schedule (Mandatory) Monday•Friday 7:30 AM•4:30

PM Duration:

Minimum 3 weeks Work Schedule (Post-Training) Wednesday, Thursday, Friday 8:00 PM•8:00 AM (Overnight Shift) Every other Saturday Weekly hours may vary Job Summary We are seeking a detail-oriented Transportation Coordinator / Customer Service Associate to manage communication between carriers, customers, and internal teams. This role focuses on coordinating logistics operations, resolving issues, and ensuring timely and efficient delivery performance in a fast-paced environment. Responsibilities Act as the primary point of contact between supply chain teams and external customers Manage customer relationships and resolve requests in a timely manner Coordinate shipments using dispatch and logistics systems Monitor deliveries and proactively address delays or issues Maintain strong relationships with internal teams and external partners Identify cost-effective logistics solutions to improve efficiency Develop solutions to enhance delivery accuracy and customer satisfaction Document communications and follow up on all inquiries

Required Qualifications Education:

Bachelor's degree or equivalent work experience in logistics, transportation, or customer service

Experience:

Prior customer service experience (beyond call center roles) required Experience in dispatch, transportation, or logistics coordination preferred Technical Skills Proficiency in Microsoft Office (Excel, Word, Outlook) Ability to manage high-volume email communication (300+ emails/day) Experience with dispatch/logistics systems (preferred): TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.

About Navitas Healthcare, LLC:

It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.