Transportation Coordinator Age Well Senior Services

• 3.

0 Lake Forest, CA Job Details Full-time $21 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Interpersonal skills Route optimization Basic math Staff scheduling Route planning Driver's License Driving Quality data entry Full Job Description

POSITION SUMMARY

Coordinates reservations & scheduling of inbound calls for senior transportation program. Schedules driver's shifts to cover at maximum efficiency. Work closely with management and supervisor teams to confirm service is of highest quality and weekly/monthly goals are met. Logistics, data entry and call center experience needed. Maintains records and analytical data.

ESSENTIAL DUTIES & RESPONSIBILITIES

include the following. Other duties may be assigned.

Representative duties include:

1. Take inbound calls, make reservation. 2. Manage scheduling of daily routes to ensure maximum cost efficiency. 3. Supervise vehicles and drivers to meet the needs of each route/Coordinates dispatching and scheduling. 4. Monitor and supervise dispatching and scheduling. 5. Maintains communications and updates as needed. 6. Assist with scheduling programs and database. (TSR) 7. Assists in the communication between operations department and transportation staff. 8. Attends seminars and/or meetings pertaining to transportation issues at the Local, State and Federal level. 9. Drive as needed

EDUCATION & EXPERIENCE

Graduate of an accredited College/University preferred. Proficient in Route Match Scheduling, scheduling software required. Proficient in MS Word, Excel

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, procedure manuals and reports; ability to communicate effectively.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid CA Driver license needed

REASONING ABILITY

Levels of mental activity include the following:

• Ability to multi-task
• Demonstrates positive attitude with the ability to exercise independent judgment.
• High level of customer service, particularly in dealing with frail elderly and disabled clients and their families.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception and the ability to adjust focus. Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, with or without notice, with or without cause. This position requires the full understanding and active participation in fulfilling the mission of Age Well Senior Services. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Age Well Senior Services strategic plan. Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, actions, words and deeds.

Pay:

$21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person