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Night Fleet Manager
Job Description
TMC Transportation is one of the nation's largest privately-held flatbed carriers. We strive to provide the highest quality customer service in the industry. If you're seeking a career at a dynamic company built on integrity, innovation and respect for all employees, then join us! At TMC, we're committed to excellence in everything we do.
TMC Offers:
Competitive Salary Comprehensive Benefit Package 401(k) Plan Employee Ownership - ESOP! Generous Vacation TMC Transportation has an immediate opening for a Night Fleet Manager working out of our corporate office in Des Moines, IA.
PRIMARY FUNCTION
The primary function of this position is to utilize coaching and leadership skills to manage any driver/customer issue after hours. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving and excellent safety record.
SHIFT:
Sunday 10am-10pm Monday 430pm-midnight Tuesday 430pm-midnight Wednesday 430pm-midnight Thursday 430pm-midnight Training would be Monday-Friday evenings
DUTIES AND RESPONSIBILITIES
include the following : Review driver check calls to determine driver location and estimated delivery times. Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments. Dispatch loads to the drivers (issue load information, loading instructions, directions, routing and fuel information). Call customers to obtain direction information and schedule loading/delivery appointments, as necessary. Notify the Customer Service department of issues/changes that might impact customer expectations or affect load assignments. Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability. Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated. Resolve driver conflicts, problems, and requests with respect to matters such as: hometime, pay, equipment and load assignments. Ensure the awareness of and enforce company policies. Track priority customers to ensure on time delivery on these accounts. Maintain records pertaining to driver performance and productivity. Participate as an active member in Quality teams and attend company meetings, as necessary. Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERIENCE
Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field. Fluent in computer applications and keyboard proficiency. Ability to function in a fast-paced work environment and tolerate stress. Ability to plan and organize, attention to detail, problem-solving skills. Excellent oral and written communication skills. Possess courteous, yet assertive telephone personality. TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits
- 401(k) Plans
- Employee Stock Options (ESOs)
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Scorecard
Based on Kansas data
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What they do
A Transportation Manager coordinates transportation operations within an organization or a company or directs the activities of an organization that provides transportation services.
$83,618 / year median in Kansas
+2% projected growth