Transportation Coordinator

Transportation Coordinator zTrip

KCT - 2.8

Kansas City, MO Job Details 5 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off On-the-job training Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel High school diploma or GED Decision making CRM system proficiency Productivity software Full Job Description Transportation Coordinator - Be Part of the Transportation Revolution with zTrip zTrip is transforming the transportation industry, and we're looking for driven professionals to grow with us. Join our team as a Transportation Coordinator and play a key role in ensuring our operations run efficiently, reliably, and on time. What We Offer as a

Transportation Coordinator:

Health, dental, vision, and life insurance Paid time off and holiday pay 401(k) with company match On-the-job training and career development opportunities What You'll Do as a

Transportation Coordinator:

In this role, you will help manage and optimize daily operations by: Dispatching and scheduling transportation services for zTrip programs and clients Serving as a routing specialist for on-demand services Monitoring trips and adjusting routes in real time to maintain on-time performance Coordinating driver availability and communicating with clients and internal teams Responding to service disruptions and adjusting schedules as needed Managing incoming communications (calls, texts, emails, chat, and radio) professionally and efficiently Providing excellent customer service to passengers and clients Maintaining accurate service logs, reports, and documentation Collaborating with road supervisors and management to support daily operations Assisting with additional operational duties as needed What We're Looking for as a

Transportation Coordinator:

High school diploma or equivalent At least 2 years of experience in dispatch, logistics, or a call center environment Strong multitasking, problem-solving, and decision-making skills Proficiency with Microsoft Office (especially Excel), scheduling tools, and CRM systems Familiarity with navigation tools, dispatch software, and general computer applications Excellent communication and customer service skills Previous experience as a dispatcher, customer service representative, or similar role is a plus Willingness to learn and grow through hands-on training and collaboration Ready to Take the Next Step? If you're ready to bring your experience to a fast-paced, innovative company that values teamwork and reliability, apply today and join the zTrip team as a Transportation Coordinator .