Traffic Safety Service (TSS) is a leading provider of work zone protection, emergency lane closures, and traffic control services across New Jersey and the surrounding region. With a fleet of 100+ vehicles, certified Traffic Control Coordinators, and 24/7 emergency response, we support utility companies, contractors, and public agencies with safe, reliable, and compliant traffic control operations. We are seeking a high-caliber Assistant Operations Manager to support daily operational oversight for our Lane Closure Division. This role is ideal for someone who thrives in a fast-paced environment, understands traffic control operations, and can manage complex scheduling, logistics, and documentation with precision.

Key Responsibilities Operational Management & Scheduling:

• Coordinate daily and weekly scheduling for lane closures, flagging crews, TCCs, and equipment deployment.
• Manage emergency response scheduling and ensure rapid mobilization for utility and agency requests.
• Monitor crew availability, certifications, and readiness.

Bids, Quotes & Contract Support:

• Prepare bid packages, cost estimates, and lane closure quotes based on project requirements.
• Review project scopes and perform accurate MPT take-offs.
• Interpret NJDOT, NJTA, and municipal traffic control standards.
• Work with clients to clarify specifications, pricing, and scheduling expectations.

Logistics & Field Coordination:

• Oversee equipment allocation including trucks, signs, cones, and message boards.
• Ensure proper staging, delivery, and retrieval of equipment for all closures.
• Coordinate with TCCs & field employees to maintain safety, compliance, and quality standards.

Compliance & Documentation:

• Maintain accurate records for lane closures, crew assignments, equipment usage, and incident reports.
• Ensure adherence to OSHA, MUTCD, NJDOT, and agency-specific requirements.

Communication & Leadership:

• Serve as a key point of contact for clients, field personnel, and internal departments.
• Provide leadership, coaching, and support to TCCs & laborers.
• Assist with onboarding, training, and performance management.

Qualifications:

• Experience in traffic control, or construction operations.
• Proven ability to manage scheduling, field operations and multi-team coordination.
• Excellent communication, organizational, and problem-solving skills.
• Must be able to work in a fast-paced, high demand environment.
• Proficiency with Excel, Oracle Netsuite, Word, Adobe.
• Valid drivers license, TCC certification a plus.

Pay:

$70,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

construction or traffic control: 3 years (Preferred)

Work Location:

In person