Position Overview Oaks Dumpster Rental is seeking a driven, hands-on Regional Operations Manager to oversee daily operations within an assigned territory. This leadership role is responsible for building and managing a high-performing team of CDL drivers, ensuring safe and efficient dispatch operations, maintaining exceptional customer service, and driving operational excellence across the region. The ideal candidate has a strong background in transportation, logistics, fleet operations, or waste management and thrives in a fast-paced environment where leadership, accountability, and problem-solving are critical. Key Responsibilities Operations Management Oversee all daily operations for an assigned region. Ensure efficient routing, scheduling, and dispatch of CDL drivers. Monitor operational performance, productivity, and profitability. Maintain high service levels while maximizing equipment utilization. Identify and implement process improvements to increase efficiency. Team Leadership Recruit, interview, hire, onboard, and develop CDL drivers and operational staff. Lead, coach, and hold team members accountable to company standards. Conduct regular performance evaluations and provide ongoing training. Foster a culture centered around safety, professionalism, and customer service. Address employee performance issues and implement corrective action when necessary. Dispatch & Logistics Coordinate daily dispatch activities to ensure timely deliveries, pickups, and route optimization. Adjust schedules based on customer demand, equipment availability, and driver hours. Monitor driver compliance with DOT regulations and Hours of Service requirements. Collaborate with customer service teams to resolve scheduling challenges. Fleet & Safety Management Oversee fleet readiness, preventative maintenance scheduling, and equipment utilization. Ensure compliance with DOT, OSHA, FMCSA, and company safety policies. Investigate incidents and implement corrective action plans. Maintain accurate operational records and documentation. Financial & Business Performance Manage regional operating expenses and labor costs. Monitor key performance indicators (KPIs) including: On-time service Driver productivity Equipment utilization Customer satisfaction Safety performance Recommend strategies to improve profitability and operational efficiency. Customer Experience Build strong relationships with commercial and residential customers. Resolve escalated customer concerns promptly and professionally. Ensure every customer receives reliable, timely, and high-quality service. Qualifications 5+ years of operations management, transportation, logistics, waste management, construction, or fleet management experience. 3+ years of leadership experience managing drivers or field personnel. Strong knowledge of dispatch operations and route planning. Experience hiring, developing, and managing CDL drivers. Working knowledge of

DOT/FMCSA

regulations and transportation compliance. Excellent organizational, communication, and leadership skills. Strong problem-solving and decision-making abilities. Proficiency with dispatch software, fleet management systems, and Microsoft Office. Ability to work under pressure while managing multiple priorities. Preferred Qualifications Experience in dumpster rental, waste management, roll-off operations, or construction services. CDL license (preferred but not required). Experience with GPS fleet tracking and transportation management systems. Bilingual (English/Spanish) is a plus. Physical Requirements Ability to travel throughout the assigned region. Occasionally lift up to 50 pounds. Ability to work outdoors and visit operational yards and customer job sites. Availability for occasional evenings, weekends, or emergency operational support. What We Offer Competitive salary Performance-based bonus opportunities Health, dental, and vision insurance Paid time off and holidays Company vehicle or vehicle allowance (if applicable) Career growth opportunities with a rapidly expanding company Supportive, team-oriented work environment Why Join Oaks Dumpster Rental? At Oaks Dumpster Rental, we're committed to providing dependable service while building a team of professionals who take pride in safety, accountability, and customer satisfaction. As a Regional Operations Manager, you'll play a key role in growing our business, developing great people, and delivering operational excellence every day.

Job Type:

Full-time Pay:

$65,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance

Experience:

Operations management: 5 years (Preferred) DOT (Department of Transportation) regulations: 1 year (Preferred)

Management:

5 years (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Albany, NY 12205 (Required)

Work Location:

In person